Hadley Becker
Williston,VT
Summary
Customer service with proven history of customer satisfaction and addressing inquiries efficiently. Focused on team collaboration and adaptable to changing needs.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Instacart
Williston, VT
10.2024 - Current
- Delivered groceries efficiently, ensuring timely arrivals and high customer satisfaction.
- Maintained accurate records of deliveries and customer interactions using mobile applications.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
- Completed on-time deliveries by choosing best and most efficient routes..
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Customer Service
Dunkin Donuts
Williston And Essex, VT
05.2022 - 08.2024
- Facilitated training for new employees on register operations and store opening and closing procedures.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts, ensuring accountability.
- Assisted customers with product inquiries and provided exceptional service.
- Implemented inventory management practices to maintain stock levels effectively.
- Resolved customer complaints swiftly to uphold satisfaction standards.
- Monitored store environment for cleanliness and safety compliance regularly.
Education
GED -
Champlain Valley Union
Hinesburg, VT06.2026
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Time management
- Punctual and reliable
- Problem-solving
Timeline
Delivery Driver
Instacart
10.2024 - Current
Customer Service
Dunkin Donuts
05.2022 - 08.2024
GED -
Champlain Valley Union