Highly experienced within sales and beverage and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
7
7
years of professional experience
Work History
Clinical Psychotherapist
Simply Mindful Counseling
01.2023 - Current
Provide direct clinical services for a full caseload including individual, family, and group therapy, when evidence supports a modality for maximizing outcomes for specific diagnosis
Created and currently lead an adult and adolescent DBT group for patients within the group practice
Conduct regular case review meetings with supervisor to discuss client progress, ensure consistent implementation of treatment plan goals/objectives, and promote team involvement in problem solving/resolutions
Provide services from a holistic perspective which focus on the mind-body-spiritual connection
Involve and educate family members to the greatest extent possible
Participate in various community outreach, and educational opportunities.
Opperations Manager
Mass Mutual Financial
01.2020 - 12.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Screened calls and emails and responded accordingly to support executive correspondence.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Served as a liaison between departments to facilitate effective communication throughout the company.
Bartender
Jolly Pumpkin Artisan Ales
09.2017 - 02.2020
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Served high customer volumes during special events, nights, and weekends.
Education
Master of Science - Clinical Social Work
University of Michigan
Ann Arbor, MI
Bachelor’sDegree - SocialWork
EasternMichiganUniversity
Skills
Building rapport
Liquor, beer, and wine knowledge
Strong multitasking
Clear and effective communication
Outgoing Personality
Customer service expertise
Awards
Dean’s List, University of Michigan
Magna Cum Laude, University of Michigan
Volunteer Experience
Mentor, Big Brothers Big Sisters of Washtenaw County, 01/01/20, 01/31/21, Mentored children while teaching socialization, academic and financial skills.
Care Coordinator, Community Housing Network, 09/01/20, 01/31/21, Organized fundraising events to raise money for a non-profit housing organization.
Student Volunteer, Hope Clinic, 09/01/20, 01/31/21, Directly assisted clients with gaining access to health care services.
Timeline
Clinical Psychotherapist
Simply Mindful Counseling
01.2023 - Current
Opperations Manager
Mass Mutual Financial
01.2020 - 12.2022
Bartender
Jolly Pumpkin Artisan Ales
09.2017 - 02.2020
Master of Science - Clinical Social Work
University of Michigan
Bachelor’sDegree - SocialWork
EasternMichiganUniversity
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