Housekeeping Room Attendant
LaQuinta Inn & Suites Tampa Central
Hadria Williams
Tampa
Summary
Dedicated Housekeeping Room Attendant with a proven track record at LaQuinta Inn & Suites Tampa Central. Expert in maintaining cleanliness and guest satisfaction through effective multitasking and quality assurance. Skilled in implementing COVID-19 safety procedures while providing exceptional customer service, ensuring a welcoming environment for all guests.
Work History
Customer Service Representative
Health Care
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Gary Adult GED
Tampa, FL05.2012
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Vacuuming carpets
- Window cleaning
- Housekeeping
- Multitasking and prioritizing
- Guest service and support
- Sweeping and mopping
- Quality assurance
- COVID-19 safety procedures
Timeline
Housekeeping Room Attendant
LaQuinta Inn & Suites Tampa Central
Customer Service Representative
Health Care
Gary Adult GED
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