Haejin Kwon
Garfield,USA
Summary
Results-driven Supply Chain and Logistics Professional with diverse experience in optimizing processes and enhancing operational efficiency. Delivered significant contributions through effective management of logistics operations and strategic supply chain initiatives. Committed to driving results and providing value in a dynamic organizational environment.
Overview
29
29
years of professional experience
Work History
Ocean Freight Pricing - RFQ Analyst
DHL Global Forwarding
Edison, NJ
01.2017 - 01.2026
- Analyzes and recommends appropriate pricing for DHL Ocean products and services for specific customers by applying guidelines, performing profitability analysis, and suggesting optimal pricing.
- Formulated and managed responses to bid requests (RFQs) to align with customer needs and pricing strategies.
- Developed pricing and bid management strategy for the US region to enhance competitive positioning and profitability.
- Enforces and interprets pricing policy while working closely with Sales & Stations.
- Forecasted volume and revenue to inform financial and operational planning, ensuring alignment with business objectives.
- Initiates profitability reports and develops plans to increase profitability and maximize yield.
- Analyzes competitor pricing and makes recommendations regarding ways to improve DHL pricing and profitability.
- Pricing global and country-level tenders for the US and would need access to account performance and profitability reports.
Project Executive
LMJ International Logistics LLC
Edison, NJ
01.2015 - 01.2017
- Handled various ocean cargo operations, including government and local transport activities.
- Oversee and facilitate the supply chain operations for LMJ International Logistics whether it is imports or exports.
- Negotiate all ocean contracts and vendors rated for transportation.
- Filed all established rates with the FMC for compliance.
- Managed warehousing operations for efficient freight consolidation and distribution.
- Served as a team member to deliver exceptional customer service throughout the flow process.
- Collaborated with customs brokers to maintain proper procedures for all import shipments.
- Organized and prioritized tasks to enhance workflow efficiency.
- Working with Customer service teams, shipping docs and carriers to ensure smooth flow of information.
- Liaison between Carrier and internal / external customers when issues arise.
- Provided internal and external clients with transportation cost analysis to identify the best routes for projects.
- Oversee the daily processing of requests and providing regular reports.
- Executed inventory management strategies to optimize capacity planning.
- Applied logistics strategies to enhance distribution operations.
- Provided direction and coordination for internal and external team members.
- Developed objectives, goals, and strategies to enhance logistics operations.
- Communicating effectively and proactively with all appropriate transportation vendors to ensure client requirements are met and obtained.
Project Executive
MB Projects Pte Ltd
Singapore
01.2014 - 01.2015
- Managed commercial cargo activities, ensuring efficient execution and compliance.
- Oversaw corporate project cargo and break bulk operations, enhancing coordination and delivery.
- Direct technical aspects of Project Logistics, specializing in out-of-gauge and heavy lift cargo.
- Develop solutions for out-of-gauge and super heavy haul projects by land, sea & air.
- Provided detailed quotations and tenders for various projects to support client decision-making.
- Monitoring the overall operations process by reviewing all performance to take corrective / preventive actions and ensuring continuous improvement in cargo movement.
Project Operation Executive
Agility Project Logistics Pte Ltd
Singapore
01.2012 - 01.2014
- Managed shipping, receiving, consolidation, scheduling and material handling to ensure efficient and organized movement of inbound and outbound project cargo.
- Developed strategies to address evolving needs of the company and the oil and gas industry.
- Coordinated directly with the port service authority to streamline logistics operations.
- Practicing in prioritizing and managing tasks; effective at balancing the complete demands of multiple projects and project cargo.
- Focused on managing logistics for projects in the oil and gas and mining sectors.
- Developed strategies to address evolving needs of the company and the oil and gas industry.
- Practiced in prioritizing and managing tasks; effective at balancing the completion demands of multiple projects and project cargo.
- Conducted detailed bunker analysis to optimize fuel efficiency for chartered barges and vessels.
Supply Chain Analyst
Active Freight and Logistics / Active International, Inc
Pearl River, NY
01.2011 - 01.2012
- Monitoring data management to keep accurate product, contract, pricing and invoicing information.
- Collaborated with suppliers and customers to enhance operations and minimize costs.
- Maintained the personal safety and safe working environment for staff.
- Accurately calculating total supply chain costs in relation to proposed new projects.
- Providing accurate routing information to ensure that delivery times and locations are coordinated.
- Obtained competitive quotes from multiple transportation providers for cost-effective logistics solutions. and making cost comparisons.
- Extensive experience in the strategic planning and transportation of products.
- Extensive knowledge of coordinating all of the entities involved in a supply chain.
- Knowledge of managing returns and rejections professionally & promptly with suppliers.
- Liaised with forwarders to coordinate international shipments and ensure timely delivery. and overseas companies to arrange collections.
- Able to negotiate rates with local contractors and international companies.
- Proven ability to ensure that products are delivered in a good state and on time.
- Highly effective motivator with strong written and spoken communication skills.
- An ability to handle the pressures arising from having to meet deadlines and targets.
- Able to evaluate complex situations and find solutions for them.
- Having a passion for delivering excellent customer service in a cost effective way.
Operations Supervisor
Primary Freight Services, Inc
Union, NJ
01.2005 - 01.2011
- Coordinated with the carrier to transport goods from point A to B.
- Responsible for coordinating with the carrier the transportation of goods from point A to B.
- Executed carrier bids to assign the lowest cost and the most reliable transportation service providers.
- Identify logistics issues and handle daily activities of logistics operations.
- Provided logistical support to upper management and sales teams by coordinating resources and information.
- Prepared documentation to meet Customer Standard Operating Procedures.
- Planned and scheduled transportation modes efficiently.
- Generating standardized procedures for clients.
- Obtained solutions for external and internal customer service efficiently.
- Handling task and developing and implementing logistics solutions.
- Contributed to the development of new processes to enhance customer satisfaction.
- Setting up training classes for colleagues regarding new regulations and compliance updates.
- Managed logistics tasks while developing and implementing effective solutions to streamline operations.
- Supported sales teams by providing logistics insights and guidance.
- Assisted in developing marketing strategies to attract new customers.
- Implemented quality assurance protocols to improve customer service standards.
- Conducted data analysis and research to support logistics operations.
Team Leader Ocean Specialist
EGL, Eagle Global Logistics, Ltd
Edison, NJ
01.2002 - 01.2005
- Coordinated transport of goods, ensuring timely delivery and compliance with shipping regulations.
- Controlled inventory and managed consolidations.
- Negotiated shipping rates with multiple vendors to secure cost-effective solutions.
- Engaged with customers daily to address inquiries and provide assistance.
- Compiled detailed reports for management review. and spreadsheets for high profile customers.
- Processed all documentation in a timely manner.
Coordinator
COSCO North America Inc
Secaucus, NJ
01.2000 - 01.2002
- Released Bills of Lading to the Accounts Receivable department in a timely manner.
- Handled high volume accounts efficiently.
- Managed customer interactions effectively.
- Specialized in servicing High Volume Accounts to maintain strong client relationships.
Ocean Export Operations
Phoenix International Freight Services, Ltd
Hillside, NJ
01.1997 - 01.2000
- Delivered customer service to resolve inquiries and bolster satisfaction
- Implemented sales strategies to generate revenue growth
- Developed and updated process documentation to ensure consistency and compliance
Education
Bachelor of Arts -
Rutgers State University of New Jersey
Camden, NJNew York University
Skills
- Pricing strategy
- Bid strategy
- Profitability analysis
- Forecasting revenue
- Supply chain optimization
- Cost analysis
- Profit forecasting
- Market research
Additional Information
Ability to negotiate contracts and manage various projects., Familiar with logistics operations, staffing and cost control., Knowledge of standard management methods, policies, compliance, procedures and logistics., Knowledge of basic systems such as Microsoft Word, Excel, Office, CMS, AES, AS400 and IRIS 2, CITRIX, & SAP, CargoWise, QuoteShop., Possess strong organizational and project management skills., Ability to identify problems quickly and generate solutions., Ability to work independently as well as in a group., Possess good financial management and administration skills., Supervised a total of 7-10 people., Management reports with detailed logistics financials, carrier accessorial expense, freight variance detail, and carrier performance results., Continually modify and enhance reporting according to business requirements., Support ongoing analysis for logistics and supply chain initiative that drive strategic saving and customer support.
Timeline
Ocean Freight Pricing - RFQ Analyst
DHL Global Forwarding
01.2017 - 01.2026
Project Executive
LMJ International Logistics LLC
01.2015 - 01.2017
Project Executive
MB Projects Pte Ltd
01.2014 - 01.2015
Project Operation Executive
Agility Project Logistics Pte Ltd
01.2012 - 01.2014
Supply Chain Analyst
Active Freight and Logistics / Active International, Inc
01.2011 - 01.2012
Operations Supervisor
Primary Freight Services, Inc
01.2005 - 01.2011
Team Leader Ocean Specialist
EGL, Eagle Global Logistics, Ltd
01.2002 - 01.2005
Coordinator
COSCO North America Inc
01.2000 - 01.2002
Ocean Export Operations
Phoenix International Freight Services, Ltd
01.1997 - 01.2000
Bachelor of Arts -
Rutgers State University of New Jersey
New York University