Haengum Shin
Reno
Summary
Dedicated and adaptable professional with hands-on experience in both childcare and restaurant environments, demonstrating strong interpersonal, multitasking, team work and customer service skills. Proven ability to create welcoming, efficient, and service-focused experiences for diverse individuals. Passionate about bringing empathy and organization to the hospitality industry, with a commitment to delivering memorable guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Assistant Teacher
E.L. Cord Foundation Child Care
Reno
06.2024 - 07.2025
- Monitored children's behavior, providing guidance and direction when necessary.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Engaged with children on individual basis to build positive, trusting relationships.
- Participated in workshops, trainings and conferences to improve educational skills.
- Read stories to children and taught painting, drawing, and crafts.
- Facilitated group activities to promote teamwork and social skills among children.
Server
Chun Shui Tang Co, Ltd.
Shinjuku
02.2023 - 07.2023
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Responded to ad hoc cleaning duties at end of shift.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained records of transactions made during shift as required by law or company policy.
Server
Golip Holdings
Machida
12.2019 - 12.2022
- Greeted guests and provided menus.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
Education
Associate of Arts - Hospitality And Tourism Management
Truckee Meadows Community College
Reno, NV05-2025
Skills
- Customer service
- Team building
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Adaptability and flexibility
- Social skill development
- Collaborative and Team-oriented
- CPR training
Languages
Japanese
Native/ Bilingual
Korean
Professional
Certification
- Certified CPR
- Certificate of Achievement- Management Leadership (BUS401)
Timeline
Daycare Assistant Teacher
E.L. Cord Foundation Child Care
06.2024 - 07.2025
Server
Chun Shui Tang Co, Ltd.
02.2023 - 07.2023
Server
Golip Holdings
12.2019 - 12.2022
Associate of Arts - Hospitality And Tourism Management
Truckee Meadows Community College