Haevin Holman
Ypsilanti,MI
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess
Paesano Restaurant & Wine Bar
Ann Arbor, MI
10.2021 - Current
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Seated guests based on preferences and seating availability.
Daycare Worker
Powerhouse Gym
Ypsilanti, MI
09.2023 - Current
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Monitored entrances and exits to maintain safety and organized environments.
- Encouraged good behaviors using positive reinforcement methods.
- Encouraged children to develop healthy social and emotional skills.
Education
Theatre Arts
08.2023 - Current
Skills
Positive attitudeundefined
Timeline
Daycare Worker - Powerhouse Gym
09.2023 - Current
Eastern Michigan University - , Theatre Arts
08.2023 - Current
Hostess - Paesano Restaurant & Wine Bar
10.2021 - Current
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