Haewon Baek

• Served as the primary point of contact for facility-related inquiries and maintenance requests across multiple buildings on base.
• Coordinated with maintenance teams and contractors to ensure timely resolution of service requests.
• Maintained accurate records and updated service requests in accordance with base procedures.
• Managed high-volume phone and in-person inquiries while prioritizing urgent requests.
• Provided administrative and customer service support in a fast-paced environment.

• Provided excellent customer service and assisted customers with product selection and purchases.
• Operated cash registers and processed transactions accurately.
• Explained promotions, membership programs, and store services to customers.
• Managed inventory, restocked merchandise, and maintained organized displays.
• Collaborated with team members to support daily operations and customer satisfaction.

• Operated the cash register, processed payments, and managed take-out/delivery orders.
• Served food and beverages to dine-in guests and ensured accurate and timely service.
• Prepared basic cocktails, poured drinks, and managed bar service during shifts.
• Checked IDs and followed alcohol service guidelines responsibly.
• Performed opening and closing duties, including restocking, cleaning, and organizing the restaurant and bar area.