HAFIZ ALFATOGAH
Hartford,CT
Summary
Dedicated medical Courier with 2 years of Experience in optimizing delivery routes, ensuring timely and safe delivery of medical supplies and enhancing customer satisfaction. proven track record of improved efficiency and reduced costs, with strong skills in logistics management and communication.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Independent Contractor
USPack Courier Service
70 Inwood Rd Rocky Hill CT
09.2025 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- A specialized delivery professional and Transports Healthcare-related items -such as lab specimens,prescription medications, organs,and medical records-between hospitals,clinics pharmacies,and laboratories.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Independent Contractor
Tforcelogistics
80 Clark Dr East Berlin CT 06023
02.2025 - 07.2025
- Managed logistics operations, ensuring timely delivery of goods to clients.
- Coordinated with suppliers to streamline inventory management processes.
- Assisted in optimizing transportation routes for improved efficiency.
- Monitored shipment progress, addressing issues promptly to minimize delays.
Education
Bachelor of Arts -
Institute of Islamic Studies
Minneapolis, MN02-2024
Skills
Route Optimization
Time Management
Customer Service
Attention to Detail
Delivery Logistics
Vehicle Maintenance
Communication
Problem Solving
Certification
- Certified, Medical Courier
- Certified, Hipaa
- Certified. Bloodborne Pathogens
- Certified, Dot Hazmat & Osha HazCom
Languages
English
Full Professional
Timeline
Independent Contractor
USPack Courier Service
09.2025 - Current
Independent Contractor
Tforcelogistics
02.2025 - 07.2025
Bachelor of Arts -
Institute of Islamic Studies