Hafiz Maqsood
Jersey City,NJ
Summary
Compassionate Direct Support Professional with hands-on experience providing personalized assistance and safe transportation to seniors and individuals with special needs. Skilled in fostering dignity and independence while building trust with clients and families. Committed to delivering attentive care and support to enhance well-being.
Overview
3
3
Languages
9
9
years of professional experience
Work History
Specialized Transport & Care Driver (Access-A-Ride
Private Care
New York, New York
01.2018 - Current
Delivered dedicated door-to-door transportation for older adults and individuals with special needs.
Provided personal assistance to passengers with mobility equipment during boarding and unboarding.
Monitored client well-being during transit, providing companionship and timely support to ensure comfort.
Ensured comfortable, stress-free environments for vulnerable riders throughout journeys.
Maintained safety records while effectively managing scheduling demands to minimize delays.
- Oversaw operations management to improve service quality and streamline processes.
Education
BBA - Bachelor of Arts in Political Science And Journali
University of The Punjab,
Lahore, Pakistan01-2017
Skills
- Client care
- Personal support
- Emergency response
- Safety protocols
- Scheduling coordination
- Route optimization
- Time management
- Effective communication
- Verbal communication
- Team collaboration
- Problem solving
- Adaptability to change
- Conflict resolution
- Empathy and patience
- Supportive guidance
- Accessibility advocacy
Languages
English
Professional
Urdu
Professional
Punjabi
Native/ Bilingual
Timeline
Specialized Transport & Care Driver (Access-A-Ride
Private Care
01.2018 - Current
BBA - Bachelor of Arts in Political Science And Journali
University of The Punjab,