HAFIZA DOUGLAS
Camarillo,CA
Summary
Dedicated school administrative professional with over 20 years in office operations. Expertise in managing sensitive records and facilitating student health services while effectively communicating with parents and staff to maintain a safe and organized school environment.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
School Secretary | Health Technician
Bridges Charter School
Thousand Oaks, CA
01.2021 - Current
- School Office & Administrative Support
- Serve as receptionist and primary point of contact for students, parents, staff, and visitors, providing professional and courteous customer service.
- Coordinate daily front-office activities and support administrators, teachers, students, and families with school procedures and administrative needs.
- Answer and route multi-line telephone calls, respond to emails, provide information, and direct concerns to appropriate personnel.
- Maintain confidential student records, attendance documentation, enrollment information, and other sensitive records using Q Student Information System (Q SIS).
- Process student registration, attendance tracking, check-in/check-out procedures, and related documentation.
- Prepare correspondence, reports, forms, lists, and other administrative documents.
- Managed student attendance records for accurate tracking and reporting.
- Communicate with parents and staff regarding attendance, student needs, school procedures, and other concerns.
- Maintained accurate and confidential student records and health documentation to support compliance with school policies.
- Provide administrative support requiring accuracy, discretion, and timely follow-through.
- Health Office Support
- Provided health assistance to students with illnesses and injuries, ensuring timely care and support during school hours.
- Assist with medication administration and maintain medication and health documentation in accordance with school policies and procedures.
- Communicated with parents and staff about student health concerns, fostering collaboration while safeguarding confidentiality.
- Support a safe and healthy school environment and respond appropriately to student health needs.
Master Teacher
Frederickson Family Early Childhood Center
Thousand Oaks, CA
01.2011 - 01.2021
- Maintained accurate student records, assessments, and attendance documentation to support individualized student learning.
- Communicated regularly with families, staff, and administrators regarding student needs and progress.
- Prepared newsletters and family updates to enhance communication and engagement with families.
- Coordinated daily classroom activities and organized materials to create a structured and effective learning environment.
- Followed licensing requirements, school policies, and confidentiality standards.
Lead Teacher
Cathedral Oaks Preschool
Santa Barbara, CA
01.2006 - 01.2011
- Communicated regularly with families to provide updates on student progress and address individual needs.
- Maintained accurate student documentation and records to support effective daily school operations.
- Assisted with staff coordination, scheduling, classroom organization, and daily activities.
Document Control / Administrative Assistant
Garrett Aviation
- Managed document control processes to maintain compliance and accuracy.
- Maintained confidential information while facilitating streamlined document control procedures.
- Managed documents and records, ensuring accuracy and organization to support operational effectiveness.
- Organized and categorized technical documentation for easy retrieval.
- Collaborated with team members to ensure timely updates of records.
Customer Service Associate
Pacificare of California
- Delivered professional customer service while handling high volume of inquiries to ensure customer satisfaction.
- Resolved customer service concerns through clear communication and effective issue resolution.
Office Support
Law Office of Cappello & McCann
- Provided administrative assistance, document preparation, filing, and general office support.
Education
Bachelor of Arts - Coursework, Liberal Studies in Child Development
Antioch University
Santa Barbara, CA01-2009
Addiction Studies
Oxnard College
Associate of Science - Coursework, Early Childhood Education
Santa Barbara City College
Skills
- Q SIS expertise
- Attendance tracking and record keeping
- Student health services
- Medication management
- Confidential records management
- Student health assessment
- Administrative support
- Student enrollment processes
- Data entry
- Filing systems management
- Multi-line phone operation
- Microsoft Office suite and Google Workspace proficiency
- Communication with parents and staff
- Client relations
- Health inventory management
Personal Information
Title: School Secretary | Administrative Assistant | Health Technician
Certification
Child & Adult CPR / First Aid Certified, Mandated Reporter, Outdoor Classroom Specialist I
Timeline
School Secretary | Health Technician
Bridges Charter School
01.2021 - Current
Master Teacher
Frederickson Family Early Childhood Center
01.2011 - 01.2021
Lead Teacher
Cathedral Oaks Preschool
01.2006 - 01.2011
Document Control / Administrative Assistant
Garrett Aviation
Customer Service Associate
Pacificare of California
Office Support
Law Office of Cappello & McCann
Bachelor of Arts - Coursework, Liberal Studies in Child Development
Antioch University
Addiction Studies
Oxnard College
Associate of Science - Coursework, Early Childhood Education
Santa Barbara City College