Christina Childs-McCullough
Waldorf,MD
Summary
Administrative professional supporting school operations through accurate student records, enrollment processing, correspondence, and clerical support. Known for handling sensitive information with organization, providing responsive customer service, and supporting daily office workflows, reporting, and family services across multiple school systems and administrative tools.
Overview
19
19
years of professional experience
Work History
Secretary III-Pupil Accounting/ School Boundaries
Prince George County Public Schools
Upper Marlboro, MD
07.2012 - Current
- Provide comprehensive secretarial, clerical, and administrative support to secretarial and major school system officials.
- Determine the disposition of incoming U.S. mail, email, and sensitive materials using sound judgment and broad knowledge of Administrative Procedures.
- Prepare replies to correspondence, generating and signing standard letters, interoffice forms, requisitions, and similar documents.
- Thoroughly review correspondence, reports, and documents for conformance with administrative instructions and requirements.
- Exceed and expedite departmental work, taking initiative to ensure timely completion of reports, correspondence, and success of special projects.
- Provide commendable customer service by screening calls and visitors, explaining policies and procedures, arranging appointments, and initiating responsive actions.
- Manage high call volume, answer inquiries, prepare routine correspondence, and control office supplies, equipment, and inventory.
- Actively participate in the development of new clerical procedures, supervise assigned clerical personnel, and contribute to the success of organizational programs and operations.
- Assisted in the development of the Synergy Student Enrollment System.
- Conduct orientation for new clerical and all employees, acquainting them with policies, procedures, and department routines.
- Prepare responses and replies to correspondence, drawing from previous experience and knowledge of best practices, policies, and procedures.
- Maintain detailed and accurate records, prepare reports, gather information for the annual budget request, monitor expenditures, and confer with superiors about account status. And, processes and maintain records regarding Federal Impact Aid.
- Provided support as Kinship Care Advisor, assisting families in need of resources.
- Oversaw reporting for Prince George’s County Public Schools to the Maryland State Department of Education. for Prince George’s County Public Schools for the (MSDE) Maryland State Department of Education.
Secretary II- John Bayne Elementary School
Prince George's County Public Schools
Capitol Heights, MD
07.2011 - 07.2012
- Processed student enrollment using SchoolMAX and maintained accurate student records.
- Maintained student attendance.
- Answered emails, incoming phone calls, responded to inquiries and transferred calls as needed.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office and Excel applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or classroom.
- Administered medication and cared for students as Certified Medical Technician.
- Arranged substitute teachers, school field trips and transportation.
- Prepared student schedules, and disciplinary documentation.
Secretary II -Howard B.Owens Science Center
Prince George's County Public Schools
Lanham, MD
07.2007 - 07.2011
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Coordinated meeting logistics, including room reservations and catering services, to ensure smooth and efficient events.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls and completed expense reports.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office and Excel applications.
- Assisted with special projects or tasks related to departmental functions upon request.
- Compiled data from various sources into clear, concise reports, supporting management in informed decision-making.
- Developed a document tracking system for quick access to paperwork, streamlining retrieval processes.
- Ordered supplies; tracked inventory levels and placed orders with vendors.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
- Arranged transportation for school field trips.
- Managed payroll and multiple budgets and submitted accurate records/reports to the Department of Internal Audit.
- Arranged repairs to the Planetarium and Challenger Learning Center.
- Assisted as Secretary to the Secondary Science Office.
Education
High School Diploma -
Frederick Douglass High School
Upper Marlboro, MD05-1998
Skills
- Synergy Student Enrollment System
- SIS Integration Portal
- Scribbles Software
- Clerical/Support Trainer and Liaison
- Federal Impact Aid Processor
- Oracle Business Suite
- USIS-Unique Student Identifier System
- Kinship Care Advisor
- Data Research and Verification
- TWS-Informal Kinship Care Tuition Waiver System
- Apex and SchoolMAX Student Information System
- SDAT- Maryland Department of Assessment and Taxation
- Business Entity and Maryland Land Records
Timeline
Secretary III-Pupil Accounting/ School Boundaries
Prince George County Public Schools
07.2012 - Current
Secretary II- John Bayne Elementary School
Prince George's County Public Schools
07.2011 - 07.2012
Secretary II -Howard B.Owens Science Center
Prince George's County Public Schools
07.2007 - 07.2011
High School Diploma -
Frederick Douglass High School