Hafiz G Ghaus Azam
Redmond,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Customer Sales Advisor
Goodyear Auto Service Center
12.2023 - 12.2023
- Boosted customer satisfaction by addressing and resolving issues promptly and professionally.
- Negotiated prices, terms of sales and service agreements.
- Streamlined the sales process to improve efficiency and reduce time spent on administrative tasks.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained detailed records of customer interactions, enabling efficient tracking of progress towards sales targets.
- Assisted call-in customers with questions and orders.
Sales Engineer
Azam Mühendislik San.Tic.Ltd.Şti
11.2018 - 01.2020
- Present, demonstrate, and promote electrical/electronics products to potential customers.
- Develop and maintain positive relationships with clients and stakeholders.
- Coordinate sales activities with team members and other relevant departments.
- Provide technical support and solutions to customers regarding electrical/electronics products.
- Negotiate contracts and agreements with clients and suppliers.
- Travel to meet clients, attend trade shows, and explore new business opportunities.
- Collaborate with the marketing team to develop promotional strategies for products.
- Provide timely and accurate reports on sales performance and market trends.
- Analyzed market trends, competitor performance and product strengths.
- Managed calls, emails and faxes from customers.
Junior Sales Executive
Azam Mühendislik San.Tic.Ltd.Şti
01.2018 - 10.2018
- Present, promote, and sell products/services.
- Develop and maintain positive business and customer relationships.
- Achieve sales targets within schedule.
- Coordinate sales efforts with team members and departments.
- Analyze market potential and track sales trends.
- Stay updated on best practices and promotional trends.
- Continuously improve based on feedback.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Contract Digital Marketing Specialist
GonChas, E-Commerce Company
01.2016 - 01.2017
- I worked as the content creator, helped in product selection, ran FB/Google PPC campaigns and managed all social media accounts
- Key responsibilities included: - distributing content/creative - Helping in product selection for promotion - Ran PPC campaigns on Google and Facebook Ads - Developed marketing contents for various social media platforms - Managed Pinterest account/guided in content creation.
Education
Some College (No Degree) - Electrical and Electronics Engineering
Lodz University of Technology
Lodz, Poland Master of Science - Sustainable Product Creation
University of Luxembourg
Luxembourg09.2023
Bachelor of Science - BSc Electrical And Electronics Engineering
University of Karabuk
Karabuk, Turkey09.2017
Language Course - Turkish Language Course
Ankara University
Ankara, Turkey02.2012
Intermediate - Pre Engineering - Engineering (Pre-Engineering)
BISE Gujranwala
Gujranwala, Punjab09.2010
Matric - Science
Govt. Degree College
Hafizabad, Punjab09.2008
Skills
- Problem Solving
- Sales Process Engineering
- Customer Relationship Management
- MS Outlook Proficiency
- Product Development
- Sales Team Support
- Microsoft Office Suite
- Sales and Marketing
- Communication Skills
- AutoCad, Matlab, Wordpress, Video Editing, Project Management
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Turkish
Full Professional
English
Full Professional
Punjabi
Full Professional
Additional Information
- Status in the USA: , Authorize to work
- Other Information’s , Washington State Driving license class B
- LinkedIn Profile: https://www.linkedin.com/in/hgghausazam/
Timeline
Customer Sales Advisor
Goodyear Auto Service Center
12.2023 - 12.2023
Sales Engineer
Azam Mühendislik San.Tic.Ltd.Şti
11.2018 - 01.2020
Junior Sales Executive
Azam Mühendislik San.Tic.Ltd.Şti
01.2018 - 10.2018
Contract Digital Marketing Specialist
GonChas, E-Commerce Company
01.2016 - 01.2017
Some College (No Degree) - Electrical and Electronics Engineering
Lodz University of Technology
Master of Science - Sustainable Product Creation
University of Luxembourg
Bachelor of Science - BSc Electrical And Electronics Engineering
University of Karabuk
Language Course - Turkish Language Course
Ankara University
Intermediate - Pre Engineering - Engineering (Pre-Engineering)
BISE Gujranwala
Matric - Science
Govt. Degree College
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