Hafsa Awgab
Minneapolis,USA
Summary
Psychology undergraduate with a Minor In Management information systems, possessing over two years of experience in Home health care management and office administration. Demonstrated ability to leverage academic insights into human behavior and effective communication and research skills to foster teamwork and achieve strategic objectives. Experienced in election community outreach, direct support and assessment roles for vulnerable adults, commitment to enhance skills in difficult roles. Aspires to further education through a master’s degree to enhance expertise.
Overview
3
3
years of professional experience
Work History
Manager
Sumsun inc
, MN
02.2024 - Current
- Lead team to enhance productivity, fostering collaboration and expanding business reach within 1 year.
- Oversee hiring processes, hired over 10 employees 10+Interviews
- Review weekly time cards and payroll submission.
- Reviewing over 15 employee and client files.
Direct Support Professional
Sumsun Inc
, MN
05.2023 - Current
- Provided direct care to vulnerable adult fostering activities of daily living.
- Tracked and reported clients progress based on observations and conversations.
- Provided guidance and support to ensure safety of individuals served.
- Drove clients to run errands and social outings.
Office Administration
Shifaa care inc
11.2022 - Current
- Managed office communications, including phone calls, emails, and correspondence.
- Coordinated scheduling and calendar management for staff.
- Implemented office procedures to improve overall efficiency and workflow.
- Monitored Client and Employee paperwork and renewal dates.
Election Canvasing
MC Coalition
, MN
08.2022 - 11.2022
- Engaged with community members to raise awareness about voting and election issues.
- Coordinated outreach efforts to ensure diverse community representation.
- Documented feedback and reported community concerns to campaign leadership.
- Went door knocking 3times a week to raise more awareness.
Education
Psychology - BA Psychology, MIS Minior
Metropolitan State University
Saint Paul, MN01-2025
Associate of Arts -
Normandale CC
Minneapolis, MN06-2023
Skills
Research and data analysis, direct support with vulnerable adults, Behavioral Tech certification, communication skills, Vulnerable adult progress tracking
Business: Program management, Policy implementation, Employee onboarding, Business planning
Software: Data and Google analysis, business software, information systems management skills
language: Somali (Native), English (Proficent)
Accomplishments
- Lead team to enhance productivity, fostering collaboration and expanding business reach.
- Oversee hiring processes, ensuring the selection of top talent for optimal team performance.
- Review client documentation meticulously, ensuring accuracy and compliance with standards.
- Managed employee and client records with utmost confidentiality, ensuring compliance with healthcare regulations.
- Looked over scheduling and timesheets. Did daily office tasks.
- Optimized scheduling processes, enhancing operational efficiency.
- Executed diverse administrative tasks with precision.
Timeline
Manager
Sumsun inc
02.2024 - Current
Direct Support Professional
Sumsun Inc
05.2023 - Current
Office Administration
Shifaa care inc
11.2022 - Current
Election Canvasing
MC Coalition
08.2022 - 11.2022
Psychology - BA Psychology, MIS Minior
Metropolitan State University
Associate of Arts -
Normandale CC
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