Hafsa Batool
Worcester,MA
Summary
A results-driven learner with passion for continuous improvement and academic excellence as Post-grad-premed Student. Adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
9
9
years of professional experience
Work History
Patient Observer and ER Ambassador
UMass Medical Health Center
10.2023 - 01.2025
- Patient Care
- Provided emotional support to distressed or anxious patients, helping them feel more at ease during their hospital stay.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and outcomes during observation periods.
- Developed strong rapport with patients, easing anxiety during observation periods and promoting trust in the healthcare team.
- Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams.
- Reduced risk of falls or injuries by closely monitoring high-risk patients and implementing appropriate precautionary measures.
- Improved patient safety by vigilantly monitoring their condition, promptly reporting changes or concerns to the appropriate healthcare professionals.
- Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.
- Promoted a calm atmosphere within the unit through professional demeanor, conflict resolution skills, and active listening techniques when interacting with patients or family members.
- Maintained a safe environment for both patients and staff by adhering to infection control protocols and hospital guidelines.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Documented patient information and care activities in health record.
- Ensured proper hand-off communication between shifts, facilitating continuity of care for all observed patients throughout their stay at the facility.
- Assisted team with operational policies and procedures to drive services.
Nursing Unit Volunteer
UMass Hospital
05.2023 - 09.2023
- Organized recreational activities for patients, fostering a sense of community within the nursing unit.
- Assisted nurses with daily tasks, improving overall efficiency within the nursing unit.
- Contributed to a positive healthcare environment through effective communication and teamwork.
- Organizing documented patient information accurately within electronic health records while maintaining confidentiality standards.
Store Associate
CVS Pharmacy
01.2022 - 01.2023
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of store.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
PAL Mentor for Organismal Biology
Worcester State University
09.2021 - 12.2021
- Encouraged critical thinking skills by guiding students through problem-solving exercises relating to real-world biological scenarios.
- Maintained up-to-date knowledge on current developments in the field of biology through continuous professional development opportunities such as workshops or conferences attended annually.
Cashier
Shaw’s Gold Star
01.2017 - 03.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Substitute Teacher
Islamic Society of Greater Worcester
01.2016 - 01.2020
- Help in the office (attendance and hosting competitions)
- Actively participated in volunteer training sessions, staying up-to-date on the latest teaching techniques and Sunday School curriculum changes.
- Coordinated holiday programs that showcased student talents while celebrating religious traditions within the congregation community.
- Built lasting relationships with students and their families, fostering a sense of belonging within the faith community.
Summer Intern
UMass Medical School
06.2016 - 08.2016
- Responsibilities included PCR, DNA electrophoresis, etc
- Assisted in data analysis, contributing to significant findings in Ebola research.
- Implemented quality control measures in laboratory settings resulting in increased reliability of experimental results.
Education
BS - Biology, Chemistry
Worcester State University
Worcester, MA12.2022
High school or equivalent - Biotechnology
Worcester Technical High School
Worcester, MA06.2016
Skills
- Biosafety Cabinets
- Incubators
- Centrifuge
- Transfer Apparatus
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Photo documentation Device
- R (programming)
- Bio python
- MATLAB
- CRISPER analysis
- DNA Isolation
- Tissue/Plant Culture
- Reagent and Media Preparation
- Statistical data analysis
- Microscopy expertise
- Cell culture techniques
- PCR techniques
- Electrophoresis techniques
- Protein purification
- Laboratory experiments
- Environmental assessment
- Specimen collection
- Molecular biology
- Research background
- Enzyme assays
- Sample testing
- Wildlife research
- Research management
- In vitro assays
- Studying animal behavior
- DNA sequencing
- Equipment maintenance
- Project coordination
- Bioinformatics analysis
- Plant tissue culture
- Gene expression analysis
- Scanning electron microscopy
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Observer and ER Ambassador
UMass Medical Health Center
10.2023 - 01.2025
Nursing Unit Volunteer
UMass Hospital
05.2023 - 09.2023
Store Associate
CVS Pharmacy
01.2022 - 01.2023
PAL Mentor for Organismal Biology
Worcester State University
09.2021 - 12.2021
Cashier
Shaw’s Gold Star
01.2017 - 03.2020
Summer Intern
UMass Medical School
06.2016 - 08.2016
Substitute Teacher
Islamic Society of Greater Worcester
01.2016 - 01.2020
BS - Biology, Chemistry
Worcester State University
High school or equivalent - Biotechnology
Worcester Technical High School
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