Hafsah Bah
Harrisburg,PA
Summary
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Efficient Prepared Foods Team Member with one year of experience. Known for delivering superior customer service, assisting with promotional displays, and maintaining high standards. Committed to excellent customer service and reliability.
Overview
3
3
years of professional experience
Work History
Seasonal Worker
Kohls Department Store
10.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Prepared Foods Clerk
Hersheypark Entertainment
06.2019 - 06.2020
- Maintained high level of efficiency in fast-paced work environment.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Prepared food items by following recipes and product directions.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Arranged supplies and equipment between storage and work areas.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Monitored food temperature, discarding items not stored correctly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Associate of Science - Computer Information Security
Harrisburg Area Community College
Harrisburg, PA06.2024
High School Diploma -
Central Dauphin East Senior High School
Harrisburg, PA05.2022
Skills
- Excellent Communication
- Critical Thinking
- Dependable and Responsible
- Good Telephone Etiquette
- Money Handling
- Order Taking
- Mathematics
- Health Code Requirements
- Goal Establishment
- Safe Handling Standards
- Maintaining Clean Work Areas
- Attentive Service
Timeline
Seasonal Worker
Kohls Department Store
10.2021 - 01.2022
Prepared Foods Clerk
Hersheypark Entertainment
06.2019 - 06.2020
Associate of Science - Computer Information Security
Harrisburg Area Community College
High School Diploma -
Central Dauphin East Senior High School
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