HAFSAH TOLLOLA
Katy,Tx
Summary
Sales associate with extensive experience in customer service, cash handling, and POS systems. Proven ability to drive sales, maintain organized environments, and provide training and support to new team members. Completed EKG technician training and preparing for certification examination. Interested in opportunities in healthcare and patient care settings.
Overview
5
5
years of professional experience
Work History
Sales Associate
Gap
Katy, Tx
06.2023 - Current
- Drive sales by engaging customers, offering personalized service, and maintaining an organized store environment.
- Ensure accurate inventory management and assist in visual merchandising to enhance customer shopping experience.
- Provide training and support to new team members, fostering a positive and productive work environment.
Concierge, Cashier
That's My Dog!
Katy, Tx
05.2022 - 07.2022
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
Cashier
Whataburger
Katy, Tx
08.2021 - 01.2022
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
Education
Bachelor of Science - Biochemical And Biophysical Sciences
University of Houston
Houston, TX05.2028
High School Diploma -
Paetow High School
05.2023
Skills
- EKG Technician Training Program- Completed June 2026
- Preparing for national EKG certification examination
- POS Systems, Cash Handling, Customer Service, Credits and Refunds
Timeline
Sales Associate
Gap
06.2023 - Current
Concierge, Cashier
That's My Dog!
05.2022 - 07.2022
Cashier
Whataburger
08.2021 - 01.2022
Bachelor of Science - Biochemical And Biophysical Sciences
University of Houston
High School Diploma -
Paetow High School