Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hagop Marmarian

Summary

Dedicated gym receptionist with a strong focus on customer engagement and operational efficiency. Expertise in membership sales and payment processing ensures seamless front desk operations, driving high member satisfaction and retention.

Overview

2
2
years of professional experience

Work History

Gym Receptionist

24 Hour Fitness
Anaheim, California
01.2025 - 01.2026
  • Collected payments, renewed memberships and resolved billing issues.
  • Conducted tours of the facilities for potential new members interested in joining the gym.
  • Handled customer inquiries in person, via telephone, or email.
  • Assisted with promotional events to enhance member engagement and participation.
  • Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
  • Provided information on class schedules, pricing plans, and available services.

Gym Receptionist

24 Hour Fitness
Pasadena, CA
05.2024 - 08.2024
  • Greeted members and guests with a friendly, welcoming demeanor.
  • Managed front desk operations and ensured smooth check-in processes.
  • Provided information about gym services, programs, and membership options.
  • Handled member inquiries and resolved issues efficiently and courteously.
  • Maintained cleanliness and organization in the reception area and lobby.
  • Scheduled appointments for personal training sessions and classes effectively.

Education

High School Diploma -

Marshall Fundamental
Pasadena
05-2024

Some College (No Degree) - Legal Studies

California State University, Fullerton
Fullerton, CA

Skills

  • Membership sales
  • Customer engagement
  • Front desk operations
  • Appointment scheduling
  • Customer relationship management
  • Payment processing

References

  • 24 Hour Manager (Anaheim): Gigi D- (323) 286-2241
  • 24 Hour Manager (Downtown Pasadena): Tony Vargas- (323) 353-3020

Timeline

Gym Receptionist

24 Hour Fitness
01.2025 - 01.2026

Gym Receptionist

24 Hour Fitness
05.2024 - 08.2024

High School Diploma -

Marshall Fundamental

Some College (No Degree) - Legal Studies

California State University, Fullerton
Hagop Marmarian