Dedicated gym receptionist with a strong focus on customer engagement and operational efficiency. Expertise in membership sales and payment processing ensures seamless front desk operations, driving high member satisfaction and retention.
Overview
2
2
years of professional experience
Work History
Gym Receptionist
24 Hour Fitness
Anaheim, California
01.2025 - 01.2026
Collected payments, renewed memberships and resolved billing issues.
Conducted tours of the facilities for potential new members interested in joining the gym.
Handled customer inquiries in person, via telephone, or email.
Assisted with promotional events to enhance member engagement and participation.
Assisted with opening and closing duties such as checking inventory levels or stocking supplies.
Provided information on class schedules, pricing plans, and available services.
Gym Receptionist
24 Hour Fitness
Pasadena, CA
05.2024 - 08.2024
Greeted members and guests with a friendly, welcoming demeanor.
Managed front desk operations and ensured smooth check-in processes.
Provided information about gym services, programs, and membership options.
Handled member inquiries and resolved issues efficiently and courteously.
Maintained cleanliness and organization in the reception area and lobby.
Scheduled appointments for personal training sessions and classes effectively.
Education
High School Diploma -
Marshall Fundamental
Pasadena
05-2024
Some College (No Degree) - Legal Studies
California State University, Fullerton
Fullerton, CA
Skills
Membership sales
Customer engagement
Front desk operations
Appointment scheduling
Customer relationship management
Payment processing
References
24 Hour Manager (Anaheim): Gigi D- (323) 286-2241
24 Hour Manager (Downtown Pasadena): Tony Vargas- (323) 353-3020