Haidem Hines
St Louis,MO
Summary
Highly organized Shipt Shopper with significant experience in grocery shopping and delivery. Strong customer service skills with proven ability to manage multiple orders efficiently while maintaining high satisfaction rates. Demonstrated ability to adapt quickly to new technology, ensuring smooth digital transactions for customers. Successfully improved order accuracy and punctuality in previous roles.
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
6
6
years of professional experience
Work History
Ship Dock
Amazon
St Louis, MO
05.2024 - Current
- Accurately read and follow customer order instructions.
- Verify orders for accuracy and quality.
- Pick, pack, deliver, and restock items from local stores to customers' homes in an efficient manner.
- Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.
- Processed incoming and outgoing shipments in accordance with established procedures.
- Organized warehouse items according to established systems or codes for easy retrieval.
Assembly Line Worker
Sealers
St Louis, MO
10.2023 - 05.2024
- Assembled components of a variety of products, adhering to production specifications.
- Monitored assembly line operations and identified any issues or problems that arose.
- Inspected finished products for quality assurance purposes.
- Ensured work areas were kept clean and organized at all times.
- Performed routine maintenance on equipment as necessary.
Supervisor
UPS
Earth City, Missouri
04.2019 - 10.2023
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
Education
High School Diploma -
Mccluer High School
Florissant, MO05-2018
Skills
- Stress Tolerance
- Route Planning
- Reading Comprehension
- Professional Appearance
- Heavy Lifting
- Upbeat and Outgoing Attitude
- Planning and Organization
- Attention to Detail
- Customer Service
- Relationship Building
- Decision-Making
- Employee Motivation
- Training and mentoring
- Negotiation
- Staff Development
- Warehouse Organization
- Material Handling
- Order Fulfillment
- Warehouse Operations
- Loading and unloading
- Warehouse Safety
- Picking and Packing
- Barcode scanning
- Damage Reports
Timeline
Ship Dock
Amazon
05.2024 - Current
Assembly Line Worker
Sealers
10.2023 - 05.2024
Supervisor
UPS
04.2019 - 10.2023
High School Diploma -
Mccluer High School