Anitria Kelly
Carthage,MS
Summary
Very business oriented. Great communication skills. Focus to make the customer happy. Attentive to customers and their needs. Problem resolution to improve customer satisfaction.
Overview
3
3
years of professional experience
Work History
Ship Dock
Amazon fulfillment center
Canton, MS
11.2023 - Current
- Process returns as needed while adhering to company guidelines.
- Load groceries into vehicle for delivery to customers' homes.
- Communicate efficiently with customers about their orders.
- Pick, pack, deliver, and restock items from local stores to customers' homes in an efficient manner.
- Remain organized throughout shifts by managing multiple orders at once.
- Keep track of all incoming payments and receipts related to deliveries.
- Verify orders for accuracy and quality.
- Demonstrate knowledge of various store layouts and locations.
Crew Member
Popeyes
Carthage, MS
07.2021 - 12.2023
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
Leake Central High School
Carthage, MS05-2023
Skills
- Professional Appearance
- Route Planning
- Stress Tolerance
- Reading Comprehension
- Strong Organization
- Customer Service
- Attention to Detail
- Prioritizing Orders
- Advertising and marketing
- Online Order Processing
- Decision-Making
- Documentation And Reporting
Timeline
Ship Dock
Amazon fulfillment center
11.2023 - Current
Crew Member
Popeyes
07.2021 - 12.2023
High School Diploma -
Leake Central High School