Nyaschia Howell
Albany,NY
Summary
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
13
13
years of professional experience
Work History
Ship Dock
Amazon
Albany, NY
07.2023 - Current
- Track progress of orders using Shipt mobile app and other technology tools provided by the company.
- Stay up-to-date with current promotions, policies, pricing, and product availability.
- Follow established safety protocols
- Moving carts and cages from one area to the trucks
Consumer Service Representative
Maximus
Albany
08.2017 - Current
- Kept abreast of industry trends in order to recommend new products or services that may be beneficial for customers.
- Responded to customer inquiries via phone, email and chat.
- Assisted customers with inquiries, requests and complaints in a professional manner.
Cleaner
Owen company
Albany
04.2017 - 07.2017
- Polished furniture to remove dust and dirt buildup.
- Provided assistance with laundry services when needed.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Deli Clerk
Market 32
Albany, NY
02.2016 - 06.2017
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Stocked shelves with fresh items daily.
- Participated in weekly team meetings to discuss performance goals or operational issues.
Housekeeper
St.Peter Hospital
Albany, NY
10.2011 - 04.2016
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Education
High School Diploma -
Thomas Jefferson High School
Brooklyn, NY06-1999
Skills
- Efficient multitasking
- Strong organization
- Tech-savviness
- Professional appearance
Timeline
Ship Dock
Amazon
07.2023 - Current
Consumer Service Representative
Maximus
08.2017 - Current
Cleaner
Owen company
04.2017 - 07.2017
Deli Clerk
Market 32
02.2016 - 06.2017
Housekeeper
St.Peter Hospital
10.2011 - 04.2016
High School Diploma -
Thomas Jefferson High School