Summary
Overview
Work History
Education
Skills
Timeline
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Haidyn Whiten

Edmond,OK

Summary

Proven leader at Sonic with a track record of enhancing team performance and customer satisfaction. Excelled in employee training and development, showcasing strong decision-making and communication skills. Achieved significant improvements in store operations and safety standards, demonstrating a commitment to excellence and a results-driven approach. Worked hard to get where I am.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Sonic Shift Lead

Sonic
05.2023 - Current
  • Completed store opening and closing procedures.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Responded to and resolved customer questions and concerns.
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

Guthrie High School
Guthrie, OK
08.2021 - 05.2025

Skills

    Decision-making capabilities

    Customer service focus

    Employee Training

    Guest service

    Team motivation

    Workplace Safety

    Sales proficiency

    Loss Prevention

    Positive Attitude

    Cash Handling

    Strong verbal and written communication

    Staff Training and Development

Timeline

Sonic Shift Lead

Sonic
05.2023 - Current

Guthrie High School
08.2021 - 05.2025

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Haidyn Whiten