Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haihang Zou

Alexandria,VA

Summary

Customer-centric with exceptional communication skills, adept at understanding client needs and aligning them with brand solutions. Passionate about learning and growth, committed to creating positive experiences for clients and teams.

Overview

1
1
year of professional experience

Work History

Starbucks

Barista, Starbucks
Alexandria, Virginia
05.2024 - Current
  • Collaborated with team members to maintain seamless store operations and consistently deliver outstanding customer experiences.
  • Developed strong knowledge of brand values, product features, and seasonal offerings to effectively engage customers and drive sales.
  • Quickly adapted to new product preparation procedures and operational systems, demonstrating agility and continuous learning.
  • Serve as a Barista Trainer, guiding and supporting new employees to quickly integrate into the team. Convey brand values.

Education

High School Diploma -

Northern Virginia Community College
Annandale, VA
06-2026

High School Diploma -

Annandale High School
Annandale, VA
06-2023

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Sales engagement
  • Product knowledge
  • Problem solving
  • Friendly, positive attitude
  • Cultural awareness

Languages

Chinese (Mandarin)
Native/ Bilingual

Timeline

Starbucks

Barista, Starbucks
05.2024 - Current

High School Diploma -

Northern Virginia Community College

High School Diploma -

Annandale High School

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