Miracelda Mendoza
Portland,Oregon
Summary
Detail-oriented individual with expertise in multilingual communication and effective sales techniques. Successfully handled busy environments in retail and food service settings, enhancing customer satisfaction and operational efficiency through teamwork and proactive service.
Overview
4
4
years of professional experience
Work History
Starbucks
Barista, Starbucks
Portland, Oregon
07.2024 - Current
- Prepared and served coffee and beverages to customers promptly.
- Maintained cleanliness of workstations and customer areas throughout shifts.
- Operated espresso machines and grinders for optimal beverage quality.
- Assisted in inventory management by restocking supplies as needed.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Described menu items to customers and suggested products based on stated preferences.
- Created complex, hand-crafted beverages based upon customer preferences.
- Delivered translation services to clients.
Sales Associate
BootBarn
Portland, Oregon
06.2023 - 12.2025
- Assisted customers in selecting and styling footwear, product selection, and sizing apparel for various activities.
- Maintained clean and organized sales floor to enhance customer experience.
- Collaborated with team members to restock merchandise on the sales floor.
- Handled customer inquiries and resolved issues promptly and professionally.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided translation services for Spanish-speaking clients.
IRCO
Food Bank Volunteer
Portland, OR
07.2022 - 09.2022
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted in organizing food donations and maintaining inventory accuracy.
- Collaborated with team members to prepare food distribution schedules.
- Received deliveries of donations and orders, unloading items and assisting with classification and placement onto shelves.
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Followed safety protocols when handling perishable foods such as meat and dairy products.
- Provided translation services for Spanish-speaking clients.
Education
High School Diploma -
Jefferson High School
Portland, OR06-2024
Some College (No Degree) - Nursing
PCC
Portland, ORSkills
- Beverage preparation
- Espresso machine operation
- Inventory management
- Customer service
- Menu knowledge
- Visual merchandising
- Sales techniques
- Team collaboration
- Food safety protocols
- Multilingual communication
Languages
Spanish
Professional
Timeline
Starbucks
Barista, Starbucks
07.2024 - Current
Sales Associate
BootBarn
06.2023 - 12.2025
IRCO
Food Bank Volunteer
07.2022 - 09.2022
High School Diploma -
Jefferson High School
Some College (No Degree) - Nursing
PCC