Haile Woldie
Minneapolis,US
Summary
Bank and finance professional with foundational knowledge in financial principles and a strong drive to enhance industry expertise. Proficient in tax planning, compliance management, and crisis management, with a focus on resource optimization and regulatory knowledge. Committed to delivering effective financial solutions and fostering team success through continuous learning and strategic data analysis. Operation Supervisor expertise in security management and team leadership, adept at optimizing safety protocols and operational efficiency. Skilled in problem-solving, incident reporting, and conflict resolution, driving project success through strategic task prioritization and efficient workforce management. Committed to enhancing security operations and safety standards with a results-driven approach.
Overview
13
13
years of professional experience
Work History
Operation Supervisor
American Security and Investigation
03.2024 - Current
- Lead team of 10+ ensuring safety, achieving seamless operations and reducing incidents
- Conduct safety inspections, enhancing compliance and operational security
- Resolve conflicts, improve team cohesion, and drive project success
- Train staff on protocols, boosting efficiency and compliance
- Maintain client communication, ensuring satisfaction and project alignment
- Foster cross-functional partnerships with stakeholders to enhance security infrastructure and develop innovative safety solutions
- Monitor compliance standards and security metrics, creating comprehensive reports to drive continuous operational improvements
- Spearhead modernization of security procedures, integrating advanced technologies to elevate protection standards
- Analyze security metrics and compliance data to optimize operational procedures, while developing targeted solutions for enhanced protection standards
- Build strategic partnerships across departments to strengthen security infrastructure, focusing on innovative technology integration and process modernization
- Drive operational excellence through staff development programs, enhancing team performance and maintaining consistent client satisfaction levels
- Spearhead security modernization initiatives, implementing advanced technological solutions while maintaining robust compliance standards
- Develop data-driven security strategies while monitoring compliance metrics, creating actionable reports for continuous operational enhancements
Patrol Supervisor
Securitas Security Services USA
09.2022 - 03.2024
- Assigned appropriate personnel to patrol watch to comply with Type rules and regulations.
- Conducted thorough investigations of reported incidents, leading to higher case resolution rates.
- Responded to radio calls and engaged in law enforcement activities.
- Developed strong relationships with community stakeholders through regular outreach efforts and proactive engagement initiatives.
- Fostered positive public perception of the department through consistent professionalism, transparency, and respectful interactions with community members.
- Collaborated with other departments to address community concerns and improve overall public safety outcomes.
- Investigated reports of suspicious activities.
Shift Supervisor
G4S Secure Solutions
09.2018 - 09.2022
- Assigned tasks to team members based on their strengths and skill sets
- Delegated tasks to multiple employees while maintaining efficient workplace
- Resolved customer complaints and reported issues to senior management
- Coordinated with other departments to ensure smooth workflow between shifts
- Trained new employees on company policies and procedures
- Managed inventory levels and placed orders to ensure product availability and minimize waste
- Supervised and led employees to maintain productivity and customer service levels
- Observed and monitored utilization of equipment
- Scheduled staff shifts, considering peak times and individual availability
- Managed daily workflow and scheduled staff for adequate coverage
- Resolved conflicts between staff members in a timely manner
- Evaluated employee performance, delivering individualized feedback and praise
- Resolved customer complaints in a timely manner
- Positioned skilled staff in key areas throughout shift to optimize department productivity
- Maintained cleanliness and organization of the work area to uphold company standards
- Monitored staff performance to ensure quality standards were met
- Monitored security and enforced loss prevention strategies during shift
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work
- Identified needs of customers promptly and efficiently
- Monitored and maintained equipment to ensure operational efficiency
Project Manager
DIRES For Development
11.2014 - 04.2016
- Focused on project monitoring and management by developing forecasts and tracking expenses
- Developed and updated project plans to document objectives, technologies, schedules, and funding
- Conferred with project personnel to identify and resolve problems
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones
- Facilitated resolution of conflicts between team members when necessary
- Created project status presentations for delivery to customers or project personnel
- Identified project needs by reviewing project objectives and schedules
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency
- Created team objectives and roles with specific goals outlined for each individual
- Analyzed data from various sources such as surveys, interviews, focus groups to inform decision-making related to projects
- Built and established strong partnerships with teams, vendors and contractors
- Managed multiple projects with competing deadlines simultaneously
- Developed and maintained project plans, timelines, and budgets
- Identified risks associated with each project and developed strategies for mitigating those risks
- Provided guidance to team members regarding tasks assigned to them
- Implemented effective communication protocols between internal teams working on different aspects of a given project
Marketing Officer
WISE / Organization For Women in self-employment
08.2012 - 10.2014
- Engaged with customers through social media platforms including Facebook, Twitter, Instagram
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns
- Identified strategic partnerships and gathered market information to gain competitive advantage
- Proofed marketing content to deliver highest quality of writing
- Planned and organized public relations and promotional events
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis
- Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends
- Provided mentorship and training to junior marketing staff to develop their skills and expertise
- Supervised creation of marketing materials and collateral
- Negotiated with vendors to obtain most cost-effective pricing for product distribution
- Tracked website analytics data to measure performance of online marketing efforts
- Created sales strategies to promote advertising offerings and motivate larger deals
- Planned advertising campaigns for online, print and other mediums
- Expanded personnel skill sets by mentoring marketing team both individually and in groups
- Provided guidance on pricing strategies based on competitive analysis
- Maintained a library of images used in all forms of marketing collateral
- Evaluated marketing personnel and offered constructive feedback on ways to improve
- Developed marketing strategies based on corporate objectives and market trends
- Planned and executed events, such as trade shows and product launches, to promote brand and products
- Trained successful business development personnel to optimize marketing performance and learn industry
- Recommended policy changes to improve marketing tactics and strategies
Education
Doctor of business adminstration -
William Howard Taft University
Colorado, USA01.2028
MBA - Marketing
University of the People
Pasadena, CA01.2025
MA - In Project Planning and Management
Adago Post Graduate College
Woldiya, Ethiopia11.2023
Bachelor - Marketing Management
Arba Minch University
Arbaminch, Ethiopia07.2008
Skills
- Security management
- Inventory procurement
- Security awareness
- Construction supervision
- Resource allocation
- Staff management
- Project management
- Risk assessment
- Safety compliance
- Customer service
- Problem-solving
- Team leadership
- Vendor management
- Emergency response
- Surveillance monitoring
- Conflict resolution
- Incident reporting
- First aid certification
- Demonstration
- Monitoring and evaluation
- Leadership
- Communication
- Inventory management
- Financial analysis
- Strategic sourcing
- Regulatory compliance
- Stakeholder engagement
- Workflow optimization
- Negotiation skills
- Data visualization
- Data management
- Quality assurance
- Financial forecasting
- Team building
- Strategic analysis
- Process improvement
Personal Information
Title: Operation Supervisor
Accomplishments
- Increased company savings by Number% through corporate consensus-building and cross-functional geographical team coordination and development.
- Saved the company approximately $Amount million by Action taken.
- Increased company market share by Number% in just Number months.
- Earned the “Award Name” Award in Year for Accomplishment.
- Reduced operational expenses by Number% by streamlining branch operations.
- Promoted to Job Title after Number years with the company.
Languages
Amharic
Native or Bilingual
English
Full Professional
Timeline
Operation Supervisor
American Security and Investigation
03.2024 - Current
Patrol Supervisor
Securitas Security Services USA
09.2022 - 03.2024
Shift Supervisor
G4S Secure Solutions
09.2018 - 09.2022
Project Manager
DIRES For Development
11.2014 - 04.2016
Marketing Officer
WISE / Organization For Women in self-employment
08.2012 - 10.2014
Doctor of business adminstration -
William Howard Taft University
MBA - Marketing
University of the People
MA - In Project Planning and Management
Adago Post Graduate College
Bachelor - Marketing Management
Arba Minch University
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