Haileab Fishastion
Cary,NC
Summary
Hello! A dedicated candidate, eager to leverage knowledge in program and staff development. Skilled in running youth camps and developing policies and procedures. Collaborative and committed to addressing challenges in order to improve the quality of life and meet the needs of the local community. Very excited to join your team and help build your programs and camps!
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Supervisor
Town Of Cary Parks And Recreation
05.2021 - 08.2023
- Provided ongoing direction and leadership for Track-Out and Summer Camp operations.
- Supervised 38 weeks of Track-Out Camps with 30 participants and 10 weeks of Summer Camp with 140 participants.
- Scheduled and supervised staff meetings to discuss new ideas and update staff on program details and milestones.
- Directed team of 12 or 45 personnel, overseeing Track-Out and Summer camps, performance, field trips, and quality assurance.
- Established policies covering staffing, discipline, inclusion, and field trip guidelines.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Developed and implemented training programs for staff.
Office Clerk
Sigmon Law Firm, PA
01.2018 - 05.2021
- Interacted with customers via phone, email, or person to provide information.
- Provided clerical support to office employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Contacted law enforcement departments across NC to ensure documents for over 80 different cases were served.
Program Assistant
Town Of Cary Parks And Recreation
03.2016 - 05.2021
- Assisted with planning and coordinating day-to-day and special program activities for Track-Out Camps.
- Conducted research to assist with routine tasks and special projects.
- Coordinated and communicated with external vendors/field trip sites to support program objectives.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Trained and supervised employees on office policies and procedures.
Head Summer Camp Counselor
Prestonwood Country Club
06.2019 - 08.2019
- Was positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Encouraged and promoted inclusion and diversity to foster a positive and respectful camp environment and teach campers to appreciate and value differences.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Drove a 15-passenger bus to field trip sites.
Assistant Manager
Domino's Pizza
10.2008 - 03.2016
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in the workplace.
- Maintained aprofessional demeanor by staying calm when addressing unhappy or angry customers.
Activities Director-Internship
Coral Sands Resort
06.2013 - 08.2013
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Maintained master calendar and relevant records.
- Scheduled movies, entertainment, and other special events.
- Provided respectful mobility assistance to individuals needing extra support.
- Engaged residents through events, small groups, and personal attention.
Education
Bachelor of Science - Parks, Recreation And Tourism-Program Management
North Carolina State University
Raleigh, NC05.2013
Skills
- Creative Thinking
- Elementary School Programs
- Accounts Payable and Accounts Receivable
- Customer Satisfaction
- Positive Reinforcement Strategies
- Team Oversight
- Program Monitoring
- Community Building
Certification
- Certified Park and Recreational Professional -March 2023
Timeline
Program Supervisor
Town Of Cary Parks And Recreation
05.2021 - 08.2023
Head Summer Camp Counselor
Prestonwood Country Club
06.2019 - 08.2019
Office Clerk
Sigmon Law Firm, PA
01.2018 - 05.2021
Program Assistant
Town Of Cary Parks And Recreation
03.2016 - 05.2021
Activities Director-Internship
Coral Sands Resort
06.2013 - 08.2013
Assistant Manager
Domino's Pizza
10.2008 - 03.2016
Bachelor of Science - Parks, Recreation And Tourism-Program Management
North Carolina State University
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