Cynthia Bangs
Bay Shore,NY
Summary
Skilled Mental Health Program Supervisor successfully developing and overseeing programs of varying sizes. Demonstrated track record of achievement over 9 years of experience working in the Mental Health Field working in various roles. First-rate communication, interpersonal and organizational abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Program Supervisor
Federations Of Organizations
Medford, NY
06.2022 - Current
- Provided ongoing direction and leadership for program operations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Directed team of [Number] personnel, overseeing records, performance and quality assurance.
- Assisted with community resources for healthcare and mental health.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Developed and maintained relationships with external partners to facilitate program operations.
- Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Partnered with local organizations to expand access to social and community services.
Care Coordinator
Federation Of Organizations
Wyandanch, NY
08.2020 - 06.2021
- Used company software and databases to maintain records of services performed and patient conditions.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported patient care excellence via planning and interpretation of programs.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Completed resident assessments in accordance with current regulations and guidelines.
- Updated policies and procedures, leading continuous improvement of resident assessments and care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Housing Case Manager
Federation Of Organizations
Brentwood, NY
04.2014 - 07.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Conducted in-home visits to provide supportive services.
- Managed caseload to satisfy multiple patients with diverse needs.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Developed partnerships with community organizations to expand services and referrals.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Collaborated with healthcare providers to drive continuity of care.
- Coordinated patient discharge planning and follow-up care.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06.1978
Skills
- Standard Operating Procedure
- Human Resources Understanding
- Process Improvement
- Alcohol and Substance Abuse
- Hiring and Recruitment Knowledge
- Case Management Activities
- Interdepartmental Coordination
- Community Integration
- Creative Thinking
- Mental Health Support
- Non-Profit Management
- Office Administration
Timeline
Program Supervisor
Federations Of Organizations
06.2022 - Current
Care Coordinator
Federation Of Organizations
08.2020 - 06.2021
Housing Case Manager
Federation Of Organizations
04.2014 - 07.2020
High School Diploma -
Brentwood High School