Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Program Supervisor
Southworth Associates
02.2017 - Current
Provided ongoing direction and leadership for program operations.
Provided leadership, guidance and support to staff members.
Coached team members on productivity strategies to accomplish challenging goals.
ensuring team quality assurance review are bing completed
Ensures all data collection and reporting requirements outlined by Program Director/CEO are being fulfilled by program staff
Acts as the company's day-to-day representative to various state boards, treatment program, case managers, and relevant agencies through attending a representing at regularly scheduled meetings being a subject matter expert for all client cases, triaging requests from various boards with the Program Director/CEO
Works collaboratively with the Program Director/CEO to assure all business and startegic goals as imparted by Leadership team are achieved.
Oversees all functions related to the day-to-day operation of monitoring services, including but not limited to, client on-boarding and contract creation, indirect and direct monitoring services, contract and program adherence, policy and procedures adherence and maintenance, program maintenance in accordance with the state contract requirements and companies policies and procedures.
Substance Use Disorder Program Coordinator
Life Counseling Center
07.2015 - 02.2017
Developed and maintained relationships with external partners to facilitate program operations.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Completed all intake documents
Monitored all drug and alcohol testing for clients
Created and enforced programming standards to maintain compliance with regulatory requirements.
Probation Officer
Ada County Misdemeanor Probation
08.2009 - 09.2011
Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Completed reports on behalf of court and associated legal entities.
Determined appropriate supervision levels by conducting risk and needs assessments.
Supervised offenders to reduce risk to community.
Maintained organized offender records and documentation in compliance with department and legal standards.
Wrote progress reports and testified under oath at court hearings.
Maintained compliance with all legal statutes, policies and procedures.
Conducted investigations into violations and other allegations.
Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
Evaluated people on probation to determine best course of rehabilitation.
Interpreted legal concepts and issues to complete and close out cases.
Helped resolve probationer issues with housing, employment and healthcare.
Referred felony and misdemeanor offenders to necessary community resources.
Suggested special community service rehabilitation programs to help further support offenders.
Verified social and legal history information of individual probationers.
Fine Enforcement Officer
Ada County Prosecutors
02.2007 - 08.2008
Worked with victims of felony crimes to compute restitution owed.
Set up fine agreements with defendants after sentencing.
Answered and managed incoming and outgoing calls
Filed probation violations if payments were not made.
Compiled restitution reports for Ada County Prosecutors.