Kevin Meyer
Rochester
Summary
Dynamic and organized professional with extensive management and sales experience, adept at securing leadership roles that drive team success. Strong focus on fostering collaboration and adapting to evolving business needs to consistently achieve objectives. Skilled in troubleshooting, customer service, and enhancing operational efficiency, with a proven track record of driving sales and achieving ambitious goals. Known for leveraging interpersonal and leadership skills to train, develop, and motivate high-performing teams while cultivating lasting customer relationships that ensure loyalty and satisfaction.
Overview
26
26
years of professional experience
Work History
Field Service Supervisor
Southworth Milton CAT
05.2023 - 11.2025
- Supervised field service teams to ensure compliance with safety protocols and operational standards.
- Coordinated scheduling and dispatching of technicians for timely service delivery across multiple regions.
- Developed training programs for new hires to enhance technical skills and customer service capabilities.
- Implemented process improvements that increased efficiency in service operations and reduced response times.
- Conducted regular site inspections to ensure adherence to company policies and industry regulations.
- Improved customer satisfaction levels with prompt response to service requests and effective problem resolution.
- Monitored performance metrics to identify areas for improvement and drive team accountability.
- Ensured compliance with company policies, industry regulations, and environmental standards through diligent oversight of field activities.
- Established strong relationships with clients through excellent communication skills and professional conduct.
Specialty Sales/Operations Assistant Store Manager
Lowe's Home Improvement
10.2017 - 03.2023
- Directly assisted in growing annual sales from $35M to $47M over a three year period
- Brought Specialty sales for location to top 8% of the company in Q4 for 2022, by acquiring and coaching a successful sales team
- Increased Pro Customer penetration from 25% to 35% in two year period
- Communicated expectations, policy changes, new initiatives, and product knowledge to employees.
- Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked.
- Coordinated with Manager to set specific and actionable goals based on established Key Performance Indicators
- Utilized data to identify sales opportunities and maximize profits.
Coatings Specialist / Sales Rep
Rochester Paint
04.2016 - 05.2017
- Communicated product features, advantages and benefits to customers.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Called and met with regular and prospective customers to build long-term customer relationships and networks.
- Analyzed sales data to adjust and improve sales strategies.
General Manager
RC Shaheen's
09.2002 - 02.2016
- Oversaw the day to day operations of Central location and two satellites
- Managed profit goals against budget and prior year, keeping controllable costs within budget.
- Monitored store performance and identified opportunities for improvement.
- Prepared financial reports, clearly explaining operational effectiveness, trends and variances.
- Worked directly with logistics maintaining a high level of delivery order accuracy and delivery
- Built and maintained relationships with vendors and suppliers.
- Planned and managed adequate inventory levels using computerized inventory system for meeting sales demands and minimizing loss.
Sixth Grade Classroom Teacher
Spencerport Central School District
06.1999 - 07.2002
- Administered standardized ability and achievement tests and interpreted results to determine student strengths and areas of need.
- Collaborated with other teachers and administrators in development, evaluation, and revision of middle school programs.
- Collaborated with faculty members to evaluate and improve curriculum.
Education
Bachelor of Science (B.S.) - History / Elementary
SUNY Brockport
Brockport, New York05.1997
Associate of Science (A.S.) - Liberal Arts / General Study
Monroe Community College
Rochester, New York05.1994
Skills
- Goals and Performance
- Budgeting and Cost Control
- Business Development and Planning
- Retail Industry Experience
- Leadership
- Customer Service
- Strategic Planning
- Staff Management
- Managing service operations
- Scheduling jobs
- Customer service management
- Safety meetings
Timeline
Field Service Supervisor
Southworth Milton CAT
05.2023 - 11.2025
Specialty Sales/Operations Assistant Store Manager
Lowe's Home Improvement
10.2017 - 03.2023
Coatings Specialist / Sales Rep
Rochester Paint
04.2016 - 05.2017
General Manager
RC Shaheen's
09.2002 - 02.2016
Sixth Grade Classroom Teacher
Spencerport Central School District
06.1999 - 07.2002
Associate of Science (A.S.) - Liberal Arts / General Study
Monroe Community College
Bachelor of Science (B.S.) - History / Elementary
SUNY Brockport