Hailee Bourgeois
Kiln,MS
Summary
Intermediate in security screening and incident documentation, specializing in crowd management and safety compliance. Proven ability to enhance safety protocols and optimize customer interactions. Strong focus on maintaining high standards of safety and efficiency in dynamic environments.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Public Safety Officer
LCMC
Covington, LA
12.2024 - Current
- Conducted routine security patrols across campus to ensure crowd control and safety.
- Performed inspections of safety equipment to maintain operational readiness.
- Provided information and assistance to patients, visitors, staff, and the general public.
- Responded immediately to all calls for assistance, documenting incident details as needed.
- Operated security screening equipment and access control systems to enhance safety measures.
- Reported unauthorized or suspicious individuals and unsafe conditions to maintain security.
- Completed necessary paperwork to document all security-related activities accurately.
- Adhered to Hospital's Public Safety Department firearms and use of force policies.
Security Officer
Allied Universal Security Services
Covington, LA
03.2024 - 12.2024
- Conducted security patrols of designated areas on foot or in a vehicle.
- Monitored for irregularities that may indicate safety hazards or security concerns.
- Initiated emergency protocols by sounding alarms or contacting police and fire departments.
- Informed rule violators regarding infractions such as loitering, smoking, or prohibited items.
- Granted access to authorized personnel while overseeing entrances and exits.
- Monitored departing personnel to prevent theft and ensure compliance with client property removal policies.
- Investigated incidents and prepared reports on accidents and suspicious activities, maintaining required logs.
- Assisted customers, employees, and visitors courteously and professionally.
Uber Driver
Uber And Lyft
Gulfport, Mississippi
10.2020 - 03.2024
- Facilitated passenger transportation by ensuring timely and safe travel experiences.
- Executed navigation strategies to optimize travel routes and minimize delays.
- Provided exceptional customer service to address inquiries and resolve issues efficiently.
- Performed routine vehicle maintenance to uphold safety standards and reliability.
- Managed administrative tasks to support operational efficiency and documentation accuracy.
- Ensured compliance with all regulatory requirements and safety protocols.
Merchandise Associate
TJ Maxx, TJX Companies
Gulfport, Mississippi
07.2019 - 01.2021
- Executed merchandising strategies to enhance product visibility and sales performance.
- Delivered exceptional customer service, resolving inquiries and ensuring satisfaction.
- Managed store maintenance tasks to uphold cleanliness and organization standards.
- Provided operational support to optimize daily store functions.
Waitress
Waffle House
Diamondhead, Mississippi
08.2017 - 04.2019
- Facilitated order taking and payment processing to enhance customer service efficiency.
- Maintained cleanliness standards throughout restaurant to ensure a welcoming environment.
- Collaborated effectively with team members to deliver exceptional dining experiences.
Team Leader
Hardee's
Waveland, Mississippi
04.2014 - 07.2017
- Managed crew operations to enhance productivity and efficiency.
- Supervised training and development initiatives to improve team skills.
- Controlled costs and inventory to optimize resource utilization.
- Ensured compliance with regulations and standards.
- Oversaw financial deposit processes to maintain accuracy.
- Generated reports to inform decision-making and strategy adjustments.
- Promoted professionalism within the team to uphold company standards.
Education
Associate of Applied Science - Commercial And Residential Construction
MGCCC
Perkinston, MS12-2020
High School Diploma -
Hancock High
Kiln05-2015
Some College (No Degree) - Forensic Science
University of Southern Mississippi
Hattiesburg, MSSkills
- Emergency response and incident reporting
- Security screening and access control
- Safety inspections and crowd management
- Customer service and supervision
Certification
CPI
References
References available upon request.
Timeline
Public Safety Officer
LCMC
12.2024 - Current
Security Officer
Allied Universal Security Services
03.2024 - 12.2024
Uber Driver
Uber And Lyft
10.2020 - 03.2024
Merchandise Associate
TJ Maxx, TJX Companies
07.2019 - 01.2021
Waitress
Waffle House
08.2017 - 04.2019
Team Leader
Hardee's
04.2014 - 07.2017
Associate of Applied Science - Commercial And Residential Construction
MGCCC
High School Diploma -
Hancock High
Some College (No Degree) - Forensic Science
University of Southern Mississippi