Hailee Richards
Lancaster ,OH
Summary
Driven Quality Team Leader with proven experience in streamlining processes and enhancing system efficiency. Skilled at leading teams, promoting quality assurance protocols, and implementing corrective actions to ensure product compliance. Demonstrated ability in fostering a culture of continuous improvement and contributing significantly to operational excellence.
Overview
3
3
years of professional experience
Work History
Lead Production Operator
KDC/One
Groveport, OH
04.2025 - Current
- Lead production employees to meet shift goals with consistency and quality.
- Train team members on SOPs, WIs, good housekeeping, and safety protocols.
- Track scrap with precision and ensure proper disposal.
- Record production documentation and finished goods in SAP.
- Perform ongoing quality checks including appearance, torque, and weight.
- Coordinate closely with cross-functional departments on projects and changeovers.
- Participate in investigations of failures or deviations to uncover root causes.
- Maintain a clean, compliant, and organized production environment.
- Promote safety and lead by example in adherence to OSHA, GMP, and company policies.
Quality Team Leader
Magna Seating
Lancaster, OH
05.2023 - 04.2025
- Analyzed data from customer feedback surveys to determine areas needing improvement.
- Investigated customer concerns regarding product defects or nonconformities.
- Documented company processes and procedures and disseminated to proper personnel.
- Resolved issues that arose among team members and reduced conflicts with proactive strategies focused on strengthening team relationships.
- Provided guidance to team members on root cause analysis techniques.
- Coached team members in problem-solving and decision-making skills.
- Mastered and trained others on use of micrometers, calipers, gauge blocks and pins, optical comparators, torque meters and tensile testing equipment.
Powder Coat Technician
SRI
Lancaster, OH
12.2022 - 05.2023
- Applied primer, paints, varnishes and lacquers to walls and surfaces.
- Reported daily job updates to supervisors, including whether workers had completed tasks on time.
- Communicated effectively with co-workers regarding any issues that arose during production runs.
- Used chemicals and solvents to clean equipment after paint applications.
- Followed safety procedures at all times while working with hazardous chemicals or operating machinery.
- Inspected finished product for defects such as blemishes, scratches or runs in the finish.
- Cleaned electrostatic spray guns and spray booths to increase equipment longevity.
Education
High School Diploma - undefined
Skills
- Data Analysis
- Root Cause Analysis
- Process Documentation
- Quality Assurance
- Team Coaching
- Safety Compliance
- Problem Solving
- Team Building
- Decision Making
- Excellent Communication
- Production Support
Timeline
Lead Production Operator
KDC/One
04.2025 - Current
Quality Team Leader
Magna Seating
05.2023 - 04.2025
Powder Coat Technician
SRI
12.2022 - 05.2023