Hailee Soucy
Hudson,NH
Summary
My name is Hailee Soucy, I am a very caring and generous person who loves making sure everyone is happy! I’m the oldest of 5 so I have lots of personal experience as well as experience in other centers! I love working with children, watching them grow and reaching milestones. I am kindhearted and joyful with many years of experience nurturing and caring for children. Successful at showing age appropriate playtime, enforcing positive behavior and applying behavior redirection to manage challenges. Proven track record of keeping children entertained with fun activities!!
Overview
5
5
years of professional experience
Work History
Assistant Teacher
Goddard School
Nashua, New Hampshire
03.2024 - 01.2025
- Work well with all ages from infant to teen years!! I am the oldest of 5!
- Developed daily routines for naps and meals that were appropriate for each individual child's needs.
- Dressed children and changed diapers.
- Organized activities such as games, music and reading to stimulate development of infants.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Cared for multiple infants at once while providing individual attention when needed.
- Observed and monitored children's play activities.
- Maintained tidy, clean and safe environments for children.
- Engaged in conversations with infants to encourage language development.
- Sanitized toys, equipment, supplies and surfaces regularly.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Assisted with diaper changes and assisted children with toileting needs when necessary.
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Engaged in continuous professional development to stay current with early childhood education practices.
- Helped develop gross motor skills through playtime activities such as crawling, walking, running, jumping.
Customer Service Representative
Walgreens
Nashua, New Hampshire
06.2021 - 01.2023
- Updated system with order specifics and customer details, preferences, and billing information.
- Developed positive relationships with customers through friendly interactions.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Provided accurate information about products and services to customers.
- Answered customer inquiries via phone, email, and chat.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Teacher
Stonewood School
Hudson, NH
04.2020 - 01.2021
- Worked with students to reinforce learning of material or skill introduced by teachers.
- Assembled instructional materials for children's projects and play-time.
- Participated in staff meetings and professional development workshops.
- Care for children of ages infant to pre-k.
- Help lead teacher with lessons or assist with caring for infants.
Education
High School Diploma -
Alvirne High School
Hudson, NH06-2022
Skills
- Classroom restocking
- Supplementary instruction
- Learning support
- Individualized instruction
- Classroom organization
- Age-appropriate activities
- Social and academic development
- Care planning
- Early childhood development
- First aid and CPR
- Patience and empathy
Timeline
Assistant Teacher
Goddard School
03.2024 - 01.2025
Customer Service Representative
Walgreens
06.2021 - 01.2023
Assistant Teacher
Stonewood School
04.2020 - 01.2021
High School Diploma -
Alvirne High School