Haileigh Fowler

• Fulfill online grocery orders accurately and efficiently.

Retrieve and pick products from all store sections, ensuring they match customer preferences; use handheld devices to scan items, and meet order deadlines.

• Ensure quality and customer satisfaction.

Inspect perishable items for freshness, substitute out-of-stock products appropriately, and load groceries into customer vehicles with care during pickup.

• Maintain clean, organized workspaces, and collaborate with the team.

Keep storage and prep areas clean and orderly, coordinate with team members during busy periods, and assist with the overall department workflow.

• Prepare and cook high-quality hot and cold food items.

Follow store recipes and portion standards to create salads, sandwiches, entrées, and sides. Operate kitchen equipment (e.g., ovens, slicers, fryers) safely and efficiently across deli, grab-and-go, and food bar stations.

• Maintain strict food safety and sanitation standards.

Ensure proper storage, labeling, and temperature control of all ingredients. Keep prep areas clean and sanitized, follow HACCP guidelines, and use FIFO rotation to reduce waste and maintain freshness.

• Deliver excellent customer service, and support team operations.

Assist customers with food selections, special requests, and allergen questions. Collaborate with team members to restock displays, communicate ingredient needs, and maintain visually appealing food presentations.

• Maintain a high level of efficiency in a fast-paced work environment.

Consistently maintained high productivity while managing customer inquiries, processing orders, and coordinating with team members in a busy retail environment. Successfully handled peak-hour workloads, and ensured timely completion of daily tasks.