Haileigh Rushing
Tacoma
Summary
Dynamic professional with extensive experience in leadership, event management, and customer service, successfully raising over $25,000 for charity events. Proven ability to enhance guest and student experiences through effective problem-solving and leadership skills. Proficient in design platforms, fostering teamwork and communication in high-pressure settings.
Overview
4
4
years of professional experience
Work History
Barback
Silver Cloud Hotels
TACOMA
12.2024 - Current
- Maintained high standards of customer service during fast-paced, high-volume shifts.
- Recommended food and drink pairings based on patron preferences and current promotions.
- Prepared and served cocktails, wine, draft, and bottled beer following established recipes.
- Delivered food and drinks promptly to patrons at bar and tables.
- Engaged in continuing education to enhance product knowledge and service skills.
Restaurant Hostess
Silver Cloud Hotels
Tacoma
09.2024 - 12.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Onsite-Lead and Counselor
YMCA
Burien
08.2022 - 01.2023
- Supervised campers while adapting activities to meet diverse learning and behavioral needs.
- Coordinated schedules to ensure efficient program flow and camper engagement.
- Fostered social and emotional development, contributing to overall program success.
- Promoted kindness, manners, and social skills through interactive stories and games.
Vice President of Event Management
Alpha Delta Pi Sorority
Seattle
01.2022 - 12.2022
- Collaborated with external partners and raised over $25,000 for Ronald McDonald House Charities in annual 5k.
- Displayed excellent organizational skills by coordinating details, reviewing event bills, and promoting sponsorships.
- Budgeted events while scoping out venues that met guidelines and negotiating contracts to fit 100% of budgets.
- Worked with a cross-functional team of passionate students to facilitate seamless philanthropic and social events' execution and improve the overall attendee experience and chapter morale.
Front Desk Specialist, Operations Supervisor
Ford Sports Performance
Bellevue
06.2021 - 08.2022
- Optimized scheduling for employees, interns, and clients to enhance operational efficiency.
- Supervised direct reports while enforcing compliance with established procedures and deadlines.
- Delivered efficient, courteous service to customers consistently.
- Collaborated with department leads and senior management to coordinate operations and events effectively.
Education
Bachelor of Arts -
University of Washington
Seattle, WA06.2024
Skills
- Leadership
- Communication
- Problem Solving
- Teamwork
- Proficient in design platforms
- Event planning
- Customer service
Projects
I Run for Ronald 5k, VP of Event Management, Raised $26,000 for Ronald McDonald Charities., Coordinated the event through RunSignUp., Under the leadership position VPEM, the Alpha Theta chapter earned the National Philanthropy Award for raising the most funds across 161 chapters for the year 2022/23., Awarded as a chapter by Ronald McDonald House Charities. First Amendment Campus Plan, Crafted an innovative First Amendment Campus Plan for the Freedom of Association Institute with a group of 50 hand selected students across the United States., Focused on improving relations and conflict in Greek-life organizations and their home Universities. Presented ideas and projections with Chapter leadership and members.
Timeline
Barback
Silver Cloud Hotels
12.2024 - Current
Restaurant Hostess
Silver Cloud Hotels
09.2024 - 12.2024
Onsite-Lead and Counselor
YMCA
08.2022 - 01.2023
Vice President of Event Management
Alpha Delta Pi Sorority
01.2022 - 12.2022
Front Desk Specialist, Operations Supervisor
Ford Sports Performance
06.2021 - 08.2022
Bachelor of Arts -
University of Washington
Similar Profiles
Isabella HubbardIsabella Hubbard
Guest Services Supervisor at Silver Cloud Hotels- Seattle StadiumGuest Services Supervisor at Silver Cloud Hotels- Seattle Stadium
Yenny Patricia Erazo DelgadoYenny Patricia Erazo Delgado
Housekeeping Aide at silver cloud hotelHousekeeping Aide at silver cloud hotel
DeVoni G LentDeVoni G Lent
Senior Sales and Project Coordinator at Silver Cloud HotelSenior Sales and Project Coordinator at Silver Cloud Hotel