Hailey Bahoura
10144 greystone dr,CA
Summary
Agile team leader with stellar work history, and an upbeat nature. Skilled in being an employee as well as forming relationships with fellow staff and leveraging organized approaches to handle daily planning and service requirements in different environments. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction in a workplace.
Overview
6
6
years of professional experience
Work History
Pilates Instructor
BeFit Modern Pilates
06.2023 - Current
- Designed and delivered personalized Pilates sessions for clients, tailoring each session to individual fitness goals and needs.
- Led group Pilates classes, ensuring participants received proper guidance and motivation to excel in their practice.
- Expertly instructed equipment-based Pilates sessions, including Reformer workouts.
- Attended continuing education classes to maintain current knowledge.
- Kept facilities and equipment clean and organized.
- Promoted additional classes and available services to members.
- Worked in team-based environment to provide clients with optimal fitness services.
Carwash Cashier
La Jolla Hand Carwash
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided great customer service to those who came in
Receptionist
Maggie Kajji
11.2023 - 05.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted staff and nurses in their duties as well as maintained a flexible and organized schedule for them
CNA Student
Victoria Post Acute Care
06.2022 - 07.2022
- Earned my CNA certification from San Diego Medical College at Victoria's Post Acute Care in El Cajon
- 100 hours of supervised training performed
Sun Genomics
Sunny Jain
07.2021 - 10.2021
- Consistently maintaining and improving enrollment processing
- Evaluating high attention to detail projects
- Exceeding daily individual goals for my work day productivity
- Stabilizing flexibility in all queues for member
- Awarded for demonstrating excellence for department quality program
- Helping with ASU autism study and looking at results of patients and their reaction to probiotics
- Creating spreadsheets and organizing a great deal of information by logging and tracking kit ID's
- Helping team members in an orderly fashion
- Processing Kit ID's daily and assisting in the lab
- DNA sequencing and transmission for each patients sample
- Lab assistant for sampling specimens needed to create probiotics
- Carefully transferring samples to the lab to be examined and processed through the sequencer
Youth Group Volunteer
St. Peter's Chaldean Catholic Church
02.2018 - 01.2020
- Presented talks at community groups to promote organizational mission and programs.
- Gave spiritual lessons to teenagers, help them to mature, and advise them.
- Shared personal stories because I too, went through the same things they are going through not too long ago.
- This helped them to not make the same mistakes as I did and learn from my story.
- Would come up with group activities or hang our sessions with my small group so that they can all become friends -Communicated well with supervisors and priests when needed.
Volunteer
Sharp Healthcare - SHARP Grossmont Hospital
01.2018 - 01.2020
- Assisted staff on patient floors and intensive care units
- Greeted and escorting patients and visitors
- Helped raise funds to support hospital programs
- Provided clerical support to hospital departments
- Provided music therapy in the physical rehabilitation unit
- Ran errands for hospital departments
- Staffed an on-campus shuttle for patients, visitors and employees
- Staffed the Grossmont Hospital Auxiliary's gift shop and the Thrift Korral- a thrift shop and boutique in La Mesa
- Visited patients as "TLC volunteers" or with our Mended Hearts, pet therapy and clown therapy programs
- Hosted activities as well as participated in annual gatherings with fellow SHARP volunteers such as Christmas parties, movie nights, etc.
- Filed paperwork as well as checked in on assigned patients and their charts several times a day.
Education
Bachelor of Science - Biology
San Diego State Univeristy
San Diego05.2023
Skills
- Employee performance evaluations
- Recruiting and Interviewing
- Schedule and Calendar management
- Ability to follow directives
- Greeting and friendliness towards customers, patients, and fellow staff
- Maintaining positive energy in workspace
- Communication and answering to supervisors quickly
- Great technical knowledge and skill
- Excellent team member
- Exceeding punctuality
- Knowledge of medical terminology
Accomplishments
- GPA over 3.7 at SDSU
- Supervised team of several staff members.
- Profession usage of Microsoft Excel
- Pilates instructor certified
- Recognized for my dedication of raising money as a SHARP volunteer
- Retreat leader
- club member and/or leader: National Arab American Student Association (NAAMA), Aztec Professional Pre Health Organization (APPHO), and several Church groups at St. Peter’s Chaldean Catholic Church.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Maggie Kajji
11.2023 - 05.2024
Pilates Instructor
BeFit Modern Pilates
06.2023 - Current
Carwash Cashier
La Jolla Hand Carwash
05.2023 - Current
CNA Student
Victoria Post Acute Care
06.2022 - 07.2022
Sun Genomics
Sunny Jain
07.2021 - 10.2021
Youth Group Volunteer
St. Peter's Chaldean Catholic Church
02.2018 - 01.2020
Volunteer
Sharp Healthcare - SHARP Grossmont Hospital
01.2018 - 01.2020
Bachelor of Science - Biology
San Diego State Univeristy
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