Hailey Banes
Weems,VA
Summary
Highly-motivated, hardworking employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With customer service, multitasking and time management abilities.
Overview
5
5
years of professional experience
Work History
Retail
Country Cottage
White Stone, VA
03.2019 - 09.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
Associate of Business Administration -
Rappahannock Community College
Warsaw, VA05.2023
Associate of General Studies -
Rappahannock High School
Warsaw, VA05.2023
Skills
- Complex Problem-Solving
- Strong Communication and Interpersonal Skills
- Decision-Making
- POS Systems
- Customer Assistance
- Team Cooperation
- Organization
- Friendly and Helpful
- Positive Customer Engagement
- Reliable and Responsible
Timeline
Retail
Country Cottage
03.2019 - 09.2023
Associate of Business Administration -
Rappahannock Community College
Associate of General Studies -
Rappahannock High School
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