Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Hailey Bennett

Ridgeland,SC

Work Preference

Desired Job Title

Customer Service RepresentativeManager

Work Type

Full TimePart Time

Location Preference

RemoteHybridOn-Site
Location: Ridgeland, SC, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match4-day work week

Summary

An employee with a positive attitude, a great work ethic, always willing to learn to new things and works well under pressure. Very communicative with well verbal and written communication skills. Works very well in high pressure situations with a calm and professional demeanor. Works well in noisy or loud situations with other people. A leader in the work place and willing to do whatever it takes to make the work place a better environment for everyone. Dedicated to providing my employers with a reliable, hard working and efficient assistant into success.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Circkle K
Ridgeland, SC
05.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Manager

Captain Mike's Bluewater Seafood
Ridgeland, SC
05.2018 - 05.2022
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

High School Diploma -

Thomas Heyward Academy
Ridgeland, SC
05.2021

Skills

  • Report Generation
  • Report Creation
  • Credit Card Payment Processing
  • Courteous with Strong Service Mindset
  • Understanding Customer Needs
  • Efficient and Detail-Oriented
  • De-escalation Techniques
  • Calm and Professional Under Pressure
  • Verbal and Written Communication

Timeline

Customer Service Representative

Circkle K
05.2022 - Current

Manager

Captain Mike's Bluewater Seafood
05.2018 - 05.2022

High School Diploma -

Thomas Heyward Academy
Hailey Bennett