Hailey Bolling
Omaha,NE
Summary
Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful with EMA use and designing specific and individualized regimens for patient care. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude, and willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Licensed Esthetician
Skin P.C. Dermatology
2023.10 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Sterilized equipment for patient treatments.
- Provided specialized facials, chemical peels, microdermabrasion with DiamondGlow, dermaplaning and other advanced treatments to address various skin concerns.
- Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
- Ensured client safety by conducting patch tests before administering new treatments or products.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Assisted the Provider with the CUTERA laser (Prepping the patient, prepping the machine, notating the visit, taking before and after pictures, reviewing aftercare)
- Stayed on top of patient triage
- Scribing for the provider using EMA
- Created repeat business by developing long-term relationships with regular customers.
- Prepared BOTOX, Dysport, and anesthetic syringes for the provider
Treatment Coordinator
Today's Dental
2019.06 - 2023.10
- Familiar with OSHA standards
- Enhanced office productivity by implementing new organizational systems and processes.
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates by presenting comprehensive treatment options and financial arrangements to patients.
- Facilitated patient referrals to other healthcare providers when necessary, fostering strong professional relationships within the dental community.
- Nurtured a positive and supportive work environment for staff members by fostering open communication and teamwork within the office.
- CPR Certified
- Reduced wait times for patients by efficiently coordinating between departments and clinical staff members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
- Enhanced patient satisfaction by effectively managing treatment plans and addressing concerns.
Esthetician
Beauty Brands Salon & Spa
2014.08 - 2019.06
- Sterilized equipment for patient treatments.
- Handled busy schedules and stayed on top of key deadlines.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and dermaplaning.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Fostered friendly, warm, and exceptional customer experience.
Education
Esthetician - Esthetics
Capitol School of Hairstyling & Esthetics
Omaha, NE05.2013
High School Diploma -
Millard North High School
Omaha, NE05.2011
Skills
- Establishes and maintains positive client relationships
- Training and Mentoring
- Staff management
- Employee Retention
- Legal Compliance
- Outgoing and bubbly personality
- Proficient with EMA, Google, and Microsoft software
- Dependable and responsible
- Product knowledge
- State licensing compliance
- Demonstrates professionalism by handling criticism and utilizing feedback for continuous improvement
- Maintained accurate records in compliance with company policies and procedures
Hobbies
I love more than anything to spend time with my husband and boys, we especially love to spend time at the lake whenever possible. I also enjoy traveling and exploring walking trails with my Shiba Inu, Whiskey.
References
Doralia Flores: APRN, NP; (956)-867-1478
Jesse Ramsey: Safety Manager, EPSE; (816)-385-7459
Cameron Funk: Medical Assistant; (402) 813-5355
Timeline
Licensed Esthetician
Skin P.C. Dermatology
2023.10 - Current
Treatment Coordinator
Today's Dental
2019.06 - 2023.10
Esthetician
Beauty Brands Salon & Spa
2014.08 - 2019.06
Esthetician - Esthetics
Capitol School of Hairstyling & Esthetics
High School Diploma -
Millard North High School
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