Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vennezia Galindo

Silverdale,WA

Summary

Driven and bilingual professional with a proven track record at European Wax Center, adept at fostering exceptional customer experiences and building a loyal client base. Skilled in effective conflict resolution and excellent time management, I excel in adapting to challenging situations and ensuring client satisfaction.

Overview

11
11
years of professional experience

Work History

Licensed Esthetician

European Wax Center
11.2023 - Current
  • Handled busy schedules and stayed on top of key deadlines.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Resolved customer complaints and facilitated conflict resolutions.

In-Home Nanny

Joe Tobin
07.2021 - 10.2022
  • Manage the health and safety of two children under the age of 2
  • Lead daily activities to implement education and physical activity
  • Carefully and responsibly followed parent’s instructions regarding schedules, discipline, and free time
  • Maintained good rapport and trust with parents utilizing interpersonal skills effectively

Hostess/Server

Plaza Jalisco
05.2013 - 04.2019
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience

Education

Auburn Mountainview High School
Auburn, WA

Esthetician License - Esthetics

Evergreen Beauty College
Bellingham, WA
06.2023

Skills

  • Bilingual
  • Excellent customer service skills
  • Adaptability in difficult situations
  • Effective conflict resolution
  • Builds and maintains a loyal client base
  • Excellent time management

Languages

English
Spanish

Timeline

Licensed Esthetician

European Wax Center
11.2023 - Current

In-Home Nanny

Joe Tobin
07.2021 - 10.2022

Hostess/Server

Plaza Jalisco
05.2013 - 04.2019

Auburn Mountainview High School

Esthetician License - Esthetics

Evergreen Beauty College

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Vennezia Galindo