Hailey Brown
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Visiting Angels Home Care
01.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Pet Trainer/Pet Sitter
Pet Trainer/ Pet Sitter
06.2020 - Current
- Developed customized training plans for individual pets, resulting in more efficient learning and progress.
- Assisted in the rehabilitation of rescued animals by providing essential obedience training and socialization skills.
- Utilized various forms of enrichment activities during sessions to keep pets engaged and motivated during the learning process.
Associate
Mike's Window Cleaning
06.2019 - Current
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
Associate
The Rush Funplex
08.2023 - 01.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Utilized customer feedback to improve product offerings.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Followed safety procedures for operating and loading and unloading passengers from rides.
CNA
Rocky Mountain Care and Rehab
01.2021 - 06.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and more.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Babysitter
Babysitters
01.2015 - 05.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Lineworker
Collective Warehouse
03.2020 - 10.2021
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Education
No Degree - Medical Laboratory Science
Weber State University
Ogden, UT06-2029
High School Diploma -
Utah Career Path High School
Kaysville, UT05-2024
Certificate - Phlebotomy
Davis Applied Technology College
Kaysville, UT05.2024
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Order of draw
- Venipuncture Technique
- Blood culture collection
- Customer Service
- Problem-solving abilities
- Active Listening
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- PT - Phlebotomy Technician
Timeline
CNA
Visiting Angels Home Care
01.2024 - Current
Associate
The Rush Funplex
08.2023 - 01.2024
CNA
Rocky Mountain Care and Rehab
01.2021 - 06.2023
Pet Trainer/Pet Sitter
Pet Trainer/ Pet Sitter
06.2020 - Current
Lineworker
Collective Warehouse
03.2020 - 10.2021
Associate
Mike's Window Cleaning
06.2019 - Current
Babysitter
Babysitters
01.2015 - 05.2023
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- PT - Phlebotomy Technician
No Degree - Medical Laboratory Science
Weber State University
High School Diploma -
Utah Career Path High School
Certificate - Phlebotomy
Davis Applied Technology College
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