Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viliane Christalin

Kissimmee ,FL

Summary

Proven CNA with a track record of enhancing patient satisfaction through compassionate care and excellent vital signs monitoring, demonstrated during tenure at Gentiva Home Health. Skilled in both patient care and infection control standards, I excel in environments requiring empathy and meticulous attention to detail, significantly improving patient outcomes.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

CNA

Gentiva Home Health
06.2023 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

CNA

AdventHealth
08.2021 - 06.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Member Development Specialist

OnTrac
01.2020 - 01.2023
  • Collaborated with marketing team to create compelling promotional materials for prospective members.
  • Championed a culture of continuous learning and development by offering webinars, workshops, and online resources tailored to member needs.
  • Assisted in the creation of educational resources aimed at supporting member development and ongoing success.
  • Provided exceptional customer service by promptly addressing concerns, answering inquiries, and offering personalized assistance to members.

Education

Associate of Science - Nursing

Florida Department of Health
Orlando, FL
01.2009

Associate of Science - Nursing

LINDSEY HOPKINS
Miami, FL
01.1999

Skills

Patient Care

Vital signs monitoring

Compassion and Empathy

Bathing Assistance

Venipuncture

Order of draw

Specimen handling

Patient Observation

Blood Glucose Testing

Infection control standards

Timeline

CNA

Gentiva Home Health
06.2023 - Current

CNA

AdventHealth
08.2021 - 06.2023

Member Development Specialist

OnTrac
01.2020 - 01.2023

Associate of Science - Nursing

Florida Department of Health

Associate of Science - Nursing

LINDSEY HOPKINS
Viliane Christalin