Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Brown

Olmsted Falls,OH

Summary

Dynamic Pharmacy Technician Trainee with proven expertise at Omnicare, CVS Health, excelling in medication dispensing and inventory organization. Recognized for exceptional communication skills and a commitment to confidentiality, enhancing patient care and team collaboration. Adept at optimizing workflows, contributing to increased customer loyalty and operational efficiency.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician Trainee

Omnicare, CVS Health
09.2024 - Current
  • Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
  • Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
  • Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
  • Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Demonstrated adaptability in quickly learning new technology platforms, enhancing overall productivity within the pharmacy setting.
  • Contributed to increased customer loyalty through exceptional communication skills and genuine empathy for patients'' needs.

Barista

Peets Coffee And Tea, & Santoro Coffee
11.2023 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Shift Lead/Pharmacy Technician Trainee

Walgreens
05.2023 - 11.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

New Trier High School
Winnetka, IL

No Degree - Neurobiology: Human Behavior

Illinois State University
Normal, IL

No Degree - Nursing

Oakton Community College
Des Plaines, IL

Skills

  • Problem-solving skills
  • Inventory organization
  • Effective communication skills
  • Pharmacy software proficiency
  • Customer service
  • Microsoft forms
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Prescription filling
  • Pharmaceutical calculations

Timeline

Pharmacy Technician Trainee

Omnicare, CVS Health
09.2024 - Current

Barista

Peets Coffee And Tea, & Santoro Coffee
11.2023 - 07.2024

Shift Lead/Pharmacy Technician Trainee

Walgreens
05.2023 - 11.2023

New Trier High School

No Degree - Neurobiology: Human Behavior

Illinois State University

No Degree - Nursing

Oakton Community College