Hailey Burrichter
Off the Beaten Path Saddlery
Salmon,ID
10
years of professional experience
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
I am a mother of three and the oldest sibling of four. I am very versed in maintaining healthy relationships with children. I am a safe and reliable role model to many.
Work History
Assistant Manager
1 Year- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service techniques.
- Coordinated promotional events, enhancing brand visibility and customer engagement.
- Managed staff schedules, optimizing workforce allocation during peak periods.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Clothing Associate
1 Year 1 Month- Cleaned, closed, and secured store at the end of each evening shift.
- Pressed, tagged, and folded items upon arrival in the store to increase the visual appeal.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Encouraged customers to explore accessories and complementary items, enhancing overall shopping experience.
- Aided visual merchandising efforts by arranging displays to seasonal trends.
- Enhanced store reputation through exceptional customer service by promptly addressing concerns and questions.
- I participated in staff meetings as well as shared my feedback and brainstormed improvement strategies.
- Ensured store cleanliness by performing daily cleaning tasks, including sweeping and organizing. Mostly light housekeeping duties such as sweeping and mopping floors and dusting shelves.
- I communicated effectively with coworkers during our shift changes and relayed important information about ongoing tasks or customer requests.
- Supported loss prevention efforts by monitoring dressing rooms and reporting suspicious activity to management.
- Trained new employees on store protocols, ensuring confidence in their roles through effective guidance.
- Knowledgeable with the POS system to maintain inventory numbers and correctly tag clothing and accessories.
Sales Associate
7 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise and sales.
- Developed customer relationships by engaging with customers and showcasing unique product features.
- Developed strong connections with customers to enhance loyalty. to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Displayed composure in busy, high-stress situations to ensure customer satisfaction. in busy, high-stress situations.
- Managed returns, exchanges, and refunds in accordance to store policy.
- Maintained calm demeanor in busy, high-stress situations to ensure positive customer experiences.
- Fostered new connections with customers to improve engagement and sales. by actively engaging with customers and highlighting the special things about our products.
Store Manager
1 Year 2 Months- Managed daily operations to ensure smooth functioning of the store as well as maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed store employees successfully through proactive communication and positive feedback.
- Assisted in hiring, training and mentoring new staff.
- Maintained proper product inventory for merchandise and organized backroom to maintain an effective ordering and stock rotation.
- Completed POS opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Ensured accurate payroll processing by verifying employee submissions for each pay period.
- Coordinated and organized monthly schedules to ensure adequate coverage for store operations.
- Attended annual meeting with my district managers to brainstorm ways to improve and thrive.
Produce Associate
9 Months- I stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the department while adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items within the department.
- Delivered prompt and courteous service to enhance customer experience.
- Greeted customers and provided prompt and courteous service.
- Assisted in rotating stock to ensure the freshest items.
- Cleaned and prepared ready-to-go fruits and vegetables as well as packaged and labeled the product to be put out in the cool shelves.
Education
High school or equivalent
Associate - Criminal Justice
Skills
Time management
Interpersonal communication
Problem solver
Collaboration
Attentive to detail
Operational efficiency
Quick learner
Promotional strategy
Customer service
Honest and dependable
Comfortable and knowledgeable with technology and systems such as Microsoft Word and Excel.
Accomplishments
I am the commissioner for the Lemhi Youth Baseball Association rookies division.
Timeline
Assistant Manager
Off the Beaten Path Saddlery
2025.08 - CurrentRead More
Clothing Associate
Murdoch’s Ranch and Home Supply
2019.04 - 2020.05Read More
Sales Associate
Arfmann's Four Seasons
2018.06 - 2019.01Read More
Store Manager
Family Dollar
2017.03 - 2018.05Read More
Produce Associate
Saveway Market
2016.05 - 2017.02Read More
Southern New Hampshire University
Associate from Criminal Justice
Read More
iSucceed Virtual Highschool
High school or equivalent
Read More