Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Cain

Pompano Beach,Florida

Summary

Enthusiastic, reliable, and committed professional with a positive and dedicated approach to work. Strong problem-solving abilities and thrive in challenging situations. Strive to provide exceptional customer service. Demonstrates loyalty and self-motivation as a self-starter always ready to take on new responsibilities.

Overview

5
5
years of professional experience

Work History

Restaurant Hostess

Yard House
02.2025 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Patient Coordinator & Data Entry Clerk

Miracle Leaf Health Centers
10.2023 - 02.2025
  • Schedule patient appointments and coordinate follow-up care as needed.
  • Perform accurate data entry of patient information into electronic health records systems.
  • Assist patients with inquiries regarding services and billing processes.
  • Collaborate with healthcare providers to ensure accurate documentation and timely submission of medical records.
  • Maintain confidentiality and compliance with HIPAA regulations in handling patient data.

Practice Management Coordinator

Medical Anti-Aging
10.2023 - 04.2024
  • Manage day-to-day operations of the medical practice, including scheduling, billing, and patient inquiries.
  • Coordinate with healthcare providers and administrative staff to ensure smooth workflow and efficient patient care.
  • Implement and maintain office policies and procedures to uphold compliance with healthcare regulations.
  • Oversee inventory management and procurement of medical supplies and equipment.
  • Facilitate communication between medical staff, patients, and external stakeholders to address concerns and optimize patient satisfaction.

Server

Cracker Barrel Old Country Store & Restaurant
05.2023 - 09.2023
  • Provide exceptional customer service by taking orders, delivering food, and addressing customer needs in a timely manner.
  • Collaborate with kitchen staff to ensure accurate preparation and presentation of food items.
  • Maintain cleanliness and organization of dining areas to uphold sanitary standards and enhance the dining experience.
  • Process transactions accurately and efficiently using POS systems.
  • Adapt to high-volume dining environments and prioritize tasks effectively to meet customer demands.

Server

Augy’s Restaurant & Pizza
12.2019 - 09.2023
  • Greeted and seated guests, providing menus and answering inquiries about menu items.
  • Took food and beverage orders, ensuring accuracy and timeliness of service.
  • Collaborated with kitchen staff to ensure prompt delivery of orders and resolve any discrepancies.
  • Managed multiple tables simultaneously, providing attentive service to enhance guest satisfaction.
  • Handled cash and credit card transactions, balancing cash register at the end of shifts.

Education

Veterinary Assistant Program

HCI College
Fort Lauderdale, Florida

High School Diploma -

Boca Raton Community High School
Boca Raton, Florida
05.2022

Skills

  • Proficient in Word, Google Docs/Slides, Outlook/email, PowerPoint, social media

Timeline

Restaurant Hostess

Yard House
02.2025 - Current

Patient Coordinator & Data Entry Clerk

Miracle Leaf Health Centers
10.2023 - 02.2025

Practice Management Coordinator

Medical Anti-Aging
10.2023 - 04.2024

Server

Cracker Barrel Old Country Store & Restaurant
05.2023 - 09.2023

Server

Augy’s Restaurant & Pizza
12.2019 - 09.2023

Veterinary Assistant Program

HCI College

High School Diploma -

Boca Raton Community High School

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Hailey Cain