Hailey Ceranski
Grove City,PA
Summary
Dynamic professional with a proven track record at the US Army, excelling in high-pressure environments. Recognized for enhancing operational readiness through meticulous equipment maintenance and fostering teamwork. Adept at problem-solving and delivering exceptional customer service, ensuring positive experiences in diverse settings. Committed to adaptability and dependability in all tasks.
Overview
4
4
years of professional experience
Work History
13 Bravo
US Army
06.2025 - Current
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
- Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
- Maximized operational readiness by performing regular maintenance on artillery equipment, vehicles, and individual protective gear.
Cart Barn Attendant
Slippery Rock Golf Club
07.2024 - 10.2024
- Ensured smooth interaction with pro shop personnel for managing golfer bookings.
- Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
- Enhanced customer satisfaction by providing efficient golf cart services and maintaining a clean and organized cart barn area.
- Maximized operational efficiency during peak periods by monitoring and adjusting the flow of golf carts to meet demand.
- Demonstrated adaptability and willingness to assist in other areas of golf course operations when necessary, contributing to seamless service delivery across all departments.
- Collected carts left in parking areas and returned to retail stores.
- Cleaned carts and repaired broken or damaged parts.
Fun Ref
Irons Mill Farmstead
09.2021 - 10.2023
- Provided exceptional guest experiences through attentive service and quick response to any issues or concerns.
- Promoted a positive atmosphere throughout the park by engaging with guests, answering questions, and delivering exceptional customer service.
- Maintained a clean and organized work environment for both employees and guests, promoting a positive atmosphere.
- Assisted guests with special needs by providing appropriate accommodations, making their visit enjoyable and memorable.
- Demonstrated flexibility by working various shifts including weekends, holidays, day shifts, or evening shifts as required by management.
- Contributed to a friendly workplace culture by fostering positive relationships with coworkers and displaying excellent teamwork skills.
Education
Grove City High School
Grove City, PA05.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
- Active listening
- Verbal communication
Timeline
13 Bravo
US Army
06.2025 - Current
Cart Barn Attendant
Slippery Rock Golf Club
07.2024 - 10.2024
Fun Ref
Irons Mill Farmstead
09.2021 - 10.2023
Grove City High School