Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Clarke

Truro,IA

Summary

Accomplished in customer service, bringing in 9 straight years of experience. Successful at multi-tasking as well as being detailed in work tasks. Provide long lasting relationships by applying a positive, upbeat attitude as well as strong communication skills and critical thinking.

Overview

9
9
years of professional experience

Work History

Loan Operations Specialist

Bankers Trust Company
09.2022 - Current
  • Evaluate loan requests and documents to verify accuracy and completeness.
  • Assess loan documents to ensure they go along with compliance guidelines.
  • Assist customers with completing loan payments and questions they may have on their loan.
  • Develop and maintain relationships with customers, lenders and other third parties.
  • Balance the loan general ledger accounts to ensure all dollars are accounted for.

EPayments Specialist

Bankers Trust
02.2022 - 09.2022
  • Responded to internal and external wire and ACH requests within a timely manner to ensure cutoff times were meant.
  • Worked effectively in fast-paced environments with hard time cutoffs.
  • Reconciled incoming and outgoing domestic and international wires daily.

Associate Banker

JPMorgan Chase
06.2021 - 02.2022
  • Balanced teller drawers and multiple cash vaults.
  • Opened, closed, and updated accounts for customers.
  • Developed tailored solutions to meet individual banking needs.

Assistant Salon Director

Suntan City
04.2018 - 08.2021
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Grew a repeat client base by providing a clean salon and excellent customer service.


Trade Settlement Specialist

Bankers Trust
12.2015 - 06.2021
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Complete trade settlements and balance numbers compared to custodian accounts.
  • Reach out to the appropriate party regarding research to address any discrepancies.

Education

Associate of Arts -

Des Moines Area Community College
Des Moines, IA
12.2019

Skills

Quality Control

Customer Service

Transaction Processing

Relationship Building

Timeline

Loan Operations Specialist

Bankers Trust Company
09.2022 - Current

EPayments Specialist

Bankers Trust
02.2022 - 09.2022

Associate Banker

JPMorgan Chase
06.2021 - 02.2022

Assistant Salon Director

Suntan City
04.2018 - 08.2021

Trade Settlement Specialist

Bankers Trust
12.2015 - 06.2021

Associate of Arts -

Des Moines Area Community College

Similar Profiles

CREATE PROFILE
Hailey Clarke