Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Colley

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.

Overview

2
2
years of professional experience

Work History

Waitress Trainee

Missouri Athletic Club
04.2022 - 09.2022
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Assistant Tennis Instructor

Missouri Athletic Club
03.2022 - 09.2022
  • Explained and demonstrated basic tennis techniques to team members.
  • Taught proper physical conditioning for maximum endurance, health, and safety.
  • Coached established tennis players in advanced game techniques and competition strategies.
  • Expanded professional knowledge and expertise through annual coaches' clinic participation.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.

Hostess

Uncle Julio's Restaurant
01.2021 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Relayed guest comments or suggestions to manager on duty for further action.

Education

Transferred - Business Management

Belmont University
Nashville, TN
05.2025

MBA - Business Management

University of Mississippi
University, MS
05.2025

Skills

  • Guest Engagement
  • Relationship Management
  • Food Sales and Promotion
  • Sales Techniques
  • Order Management
  • Team Training
  • Creativity and Flexibility
  • Critical Thinking
  • Complaint Handling
  • Guest Relations

Timeline

Waitress Trainee

Missouri Athletic Club
04.2022 - 09.2022

Assistant Tennis Instructor

Missouri Athletic Club
03.2022 - 09.2022

Hostess

Uncle Julio's Restaurant
01.2021 - 08.2021

Transferred - Business Management

Belmont University

MBA - Business Management

University of Mississippi

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Hailey Colley