Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hailey Cuadrado

Philadelphia,PA

Summary

Dynamic and reliable professional with a strong background in customer service at Rita’s Italian Ice. Proven ability to maintain cleanliness and hygiene while effectively handling cash transactions. Recognized for fostering positive relationships with customers and team members, ensuring a welcoming atmosphere and addressing unique requests with creativity and care.

Overview

1
1
year of professional experience

Work History

Treat Team Member

Rita’s Italian Ice
04.2025 - 05.2025
  • Utilized creative problem-solving abilities to address unique customer requests or special orders with ease.
  • Maintained accurate records of daily sales figures, providing valuable data for management decision-making processes.
  • Displayed strong communication skills when interacting with both coworkers and customers, fostering a positive work atmosphere.
  • Maintained a clean and organized work environment for optimal productivity and customer experience.
  • Set up attractive product displays that showcased available treats while adhering to company guidelines for visual merchandising.
  • Ensured adherence to food safety regulations by maintaining proper storage temperatures and regularly cleaning equipment.
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.

Cashier

Burger King
02.2024 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

High School Diploma -

Esperanza Academy Charter School
301 W Hunting Park Avenue

Skills

  • Cleanliness and hygiene
  • Cash handling proficiency
  • Reliability and punctuality
  • Food safety
  • Customer service
  • Teamwork
  • Friendly and outgoing
  • Cleaning and organization

Languages

English
Full Professional
Spanish
Elementary

Timeline

Treat Team Member

Rita’s Italian Ice
04.2025 - 05.2025

Cashier

Burger King
02.2024 - 05.2025

High School Diploma -

Esperanza Academy Charter School

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Hailey Cuadrado