Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Hailey Dunn

Student
Owings Mills,MD
Hailey Dunn

Summary

Hardworking and customer-focused college student with experience as a server and cashier. skilled in providing excellent customer service, handling transactions accurately, and managing multiple tasks in a fast-paced environment. Proven ability to work well in a team and adapt quickly to new situations. As well as strong communication and interpersonal skills gained through relationships with customers and coworkers.

Overview

4
years of professional experience
4
years of post-secondary education

Work History

ShopAKIRA
Towson, MD

Cashier
11.2021 - Current

Job overview

  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Charlestown Erickson Living
Baltimore, MD

Server
05.2021 - Current

Job overview


  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Maryland Transit Administration MTA
Baltimore, MD

Administrative Assistant
06.2019 - 08.2020

Job overview

  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Documenting calculations on excel spread sheets

Education

Towson High School Law & Public Policy
Towson, MD

High School Diploma
08.2019 - 06.2022

Temple University
Philadelphia, PA

Bachelors Social Work from Medical Social Work
08.2022 - Current

Skills

Proficient in communication tools and technologies such as email, chat, and video conferencing

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Additional Information

Summer Internship with BACH (Baltimore Alliance For Careers In healthcare)

from June 2021- Aug 2021

- Spoke with healthcare professionals

- Built resumes

- Various of presentations and healthcare projects

-Explore healthcare fields interest

- Learned medical terminology and rules

Timeline

Temple University

Bachelors Social Work from Medical Social Work
08.2022 - Current

Cashier

ShopAKIRA
11.2021 - Current

Server

Charlestown Erickson Living
05.2021 - Current

Towson High School Law & Public Policy

High School Diploma
08.2019 - 06.2022

Administrative Assistant

Maryland Transit Administration MTA
06.2019 - 08.2020

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