Hailey Fahey

• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Used personal protective equipment correctly to protect coworkers and patients.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Packaged and shipped specimens to central lab daily.
• Participated in continuing education programs to stay up to date on new technologies and procedures.
• Conducted venipuncture and other CT procedures.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Also trained in EKGS

• Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
• Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering injections.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical chart reviews to confirm accuracy and completeness.
• Scheduled appointments and tests to coordinate patient care.
• Communicated with patients and families to answer questions and provide reassurance.
• Welcomed patients and inquired about wellbeing since last treatment.
• Maintained clean and safe clinic environment to prevent injuries.
• Helped with patient preparation and recovery to support patient comfort and well-being.
• Assisted MD in procedures while setting up and maintaining the sterile field

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
• Counted and labeled prescriptions with correct item and quantity.
• Stocked, labeled and inventoried medication to keep accurate records.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
• Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Entered and processed patients' prescriptions into internal system.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Collected co-payments or full payments from customers.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
• Counted, measured, and compounded medications following standard procedures.

• Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Assisted children with putting on coats and cold-weather gear before going outside.
• Distributed food, napkins and beverages in preparation for snack time.

• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
• Arranged for transportation to and from where was most convenient for the customer.
• Participated with management to standardize workflows and improve processes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Answered multi-line phone system and transferred callers to appropriate department or staff member.
• Volunteered to help with special projects of varying degrees of complexity.
• Maintained clean reception area to promote positive, professional environment for clients.

• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Performed electric muscle stimulation, massage and mechanical traction.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Scheduled patient appointments for busy chiropractic practice with revenues of $Amount annually.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Documented vital signs and health history for patients.
• Taught patients about medications, procedures and care plan instructions.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Conducted inventory counts by adding each item in stock and documenting them.