Hailey Farmer
Yulee,FL
Summary
Dynamic dental professional with extensive experience at Amelia Perfect Smiles, excelling in patient documentation and chair-side assistance. Proven ability to educate patients on oral hygiene and treatment care while ensuring compliance with OSHA and HIPAA regulations. Skilled in radiography techniques, fostering a welcoming environment that enhances patient satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Dental Assistant
Amelia Perfect Smiles
Yulee, Florida
02.2025 - Current
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on proper oral hygiene techniques and habits.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on treatment procedures and post-procedure home care.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Laid out dental instruments and equipment before procedures.
Front Desk Receptionist
North Jacksonville Complete Dentistry
Yulee, FL
10.2024 - 02.2025
- Greeted patients warmly and scheduled appointments efficiently.
- Managed incoming calls and directed inquiries to appropriate staff.
- Maintained patient records accurately in electronic health systems.
- Ensured cleanliness and organization of the front desk area.
- Coordinated with dental staff to facilitate smooth patient flow.
- Handled payments and processed transactions for services rendered.
- Addressed patient concerns promptly to enhance satisfaction levels.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to inquiries and room requests made online, by phone, and via email.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
Dental Assistant
Lofton Creek Smiles
Yulee, FL
06.2024 - 10.2024
- Prepared treatment rooms with necessary instruments and materials.
- Assisted dentists during patient examinations and procedures.
- Educated patients on oral hygiene and post-treatment care.
- Sterilized dental instruments and maintained a clean environment.
- Provided support to team members during busy shifts or emergencies.
- Communicated effectively with patients to ensure comfort during visits.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
Education
Dental Assistant Degree - Dental Assistant
Florida Career College
Miami, FL01-2022
High School Diploma -
Yulee High School
Yulee, FL05-2021
Skills
- Patient documentation
- Dental materials preparation
- Radiography techniques
- Infection control procedures
- Chair-side assistance
- Appointment scheduling
- OSHA regulations
- Sterilization techniques
- HIPAA compliance
- Taking X-rays
- Surgical setup
- First aid training
Certification
- CPR Certified
- Radiology Certified
Timeline
Dental Assistant
Amelia Perfect Smiles
02.2025 - Current
Front Desk Receptionist
North Jacksonville Complete Dentistry
10.2024 - 02.2025
Dental Assistant
Lofton Creek Smiles
06.2024 - 10.2024
Dental Assistant Degree - Dental Assistant
Florida Career College
High School Diploma -
Yulee High School